Agent Skills: SCAPI Admin APIs

SCAPI Admin APIs

This skill guides you through consuming Admin APIs for backend integrations, data synchronization, and management operations. Admin APIs are designed for server-to-server integration, not storefront use.

Note: For shopper-facing APIs (products, baskets, checkout), see b2c-scapi-shopper. This skill focuses on admin/backend operations.

Scope & grounding

This skill covers SCAPI Admin APIs (Commerce API) - all API families (Products, Catalogs, Orders, Inventory, Customers, Promotions), Account Manager OAuth authentication, and scopes catalog through illustrative examples. The code samples and API shapes here drift as Commerce APIs evolve. Before answering questions about specific API contracts (request/response schemas, endpoints, query parameters, headers), or before emitting code the user will run in production, confirm current details against official documentation using b2c docs search and b2c docs read (CLI) or docs_search and docs_read (MCP). The docs are the authoritative source for API contracts, OAuth scopes, rate limits, timeouts, error codes, and operational constraints.

Canonical docs:

• commerce-api/authorization-for-admin-apis - Account Manager OAuth setup and client credentials flow
• commerce-api/auth-z-scope-catalog - Current OAuth scopes for all Admin APIs
• commerce-api/use-admin-api - Getting started with Admin APIs
• commerce-api/base-url - Base URL structure and shortCode resolution
• commerce-api/inventory-impex-best-practices - IMPEX file size thresholds, NDJSON format, performance tuning
• commerce-api/scapi-logs-request-tracking - Correlation IDs, verbose logging, Log Center search
• commerce-api/error-response-codes - HTTP status codes and error response schema
• commerce-api/timeouts-limits - Request timeout thresholds and limits
• commerce-api/throttle-rates - Rate limits per API family
• commerce-api/work-with-baskets-orders - Orders API patterns

Overview

Admin APIs are designed for backend systems and integrations:

• Client: Backend services, ETL pipelines, management tools
• Authentication: Account Manager OAuth (client credentials)
• Response Time: Typical < 60 seconds; see docs_read commerce-api/timeouts-limits for current thresholds
• Usage: Moderate frequency, batch operations preferred

Base URL Structure

https://{shortCode}.api.commercecloud.salesforce.com/{apiFamily}/{apiName}/v1/organizations/{organizationId}/{resource}

Example:

https://kv7kzm78.api.commercecloud.salesforce.com/product/products/v1/organizations/f_ecom_zzte_053/products/25518823M

Note: Admin APIs typically don't require siteId parameter (unlike Shopper APIs).

Authentication

Admin APIs use Account Manager OAuth with client credentials flow.

Get Admin Token via CLI

# Get admin token (uses clientId/clientSecret from dw.json)
b2c auth token

# Get token with specific scopes — b2c auth token accepts multiple scopes
# (repeat --auth-scope or pass a comma-separated list). It does NOT auto-inject
# the tenant scope, so include SALESFORCE_COMMERCE_API:<tenant_id> alongside the API scopes.
b2c auth token \
  --auth-scope "SALESFORCE_COMMERCE_API:zzte_053" \
  --auth-scope sfcc.orders \
  --auth-scope sfcc.products

# Get token as JSON (includes expiration)
b2c auth token --json

Tenant scope is required. For any SCAPI Admin call (system APIs and custom Admin APIs), the token must carry both the tenant scope SALESFORCE_COMMERCE_API:<tenant_id> and the API-specific scopes — see Dual Scope Requirement below. The SCAPI subcommands (b2c scapi custom status, b2c scapi schemas list) add the tenant scope automatically; b2c auth token and raw curl do not.

See b2c-config skill for configuration details.

Get Token Programmatically

curl "https://account.demandware.com/dwsso/oauth2/access_token" \
  --request 'POST' \
  --user "${CLIENT_ID}:${CLIENT_SECRET}" \
  --header 'Content-Type: application/x-www-form-urlencoded' \
  --data "grant_type=client_credentials" \
  --data-urlencode "scope=SALESFORCE_COMMERCE_API:${TENANT_ID} ${SCOPES}"

Example:

CLIENT_ID="your-client-id"
CLIENT_SECRET="your-client-secret"
TENANT_ID="zzte_053"
SCOPES="sfcc.orders sfcc.products"

TOKEN=$(curl -s "https://account.demandware.com/dwsso/oauth2/access_token" \
  -u "$CLIENT_ID:$CLIENT_SECRET" \
  -d "grant_type=client_credentials" \
  --data-urlencode "scope=SALESFORCE_COMMERCE_API:$TENANT_ID $SCOPES" \
  | jq -r '.access_token')

Dual Scope Requirement

Admin APIs require two types of scopes:

1. Tenant scope: SALESFORCE_COMMERCE_API:{tenant_id} - grants access to the tenant
2. API-specific scopes: sfcc.catalogs, sfcc.orders.rw, etc. - grants API access

scope=SALESFORCE_COMMERCE_API:zzte_053 sfcc.catalogs sfcc.products.rw

See OAuth Scopes Reference for the complete scope list.

Account Manager Setup

1. Log into Account Manager
2. Navigate to API Client > Add API Client
3. Configure:
   • Display Name and Password (client secret)
   • Assign Organizations (your B2C instances)
   • Role: "Salesforce Commerce API"
   • Token Endpoint Auth Method: client_secret_post
   • Access Token Format: JWT
   • Allowed Scopes: Add required scopes
4. Copy the Client ID

API Families

Note: The examples below illustrate typical request patterns and are provided for learning purposes. For authoritative API contracts (current request/response schemas, endpoints, query parameters, headers), use b2c scapi schemas list and b2c scapi schemas read <api-family>/<api-name> to retrieve OpenAPI specs, or consult the official Commerce API Reference via b2c docs search / docs_search.

Products API

Manage product catalog data.

// Get product
const product = await fetch(
    `https://${shortCode}.api.commercecloud.salesforce.com/product/products/v1/organizations/${orgId}/products/${productId}`,
    {
        headers: { 'Authorization': `Bearer ${adminToken}` }
    }
).then(r => r.json());

// Update product
await fetch(
    `https://${shortCode}.api.commercecloud.salesforce.com/product/products/v1/organizations/${orgId}/products/${productId}`,
    {
        method: 'PATCH',
        headers: {
            'Authorization': `Bearer ${adminToken}`,
            'Content-Type': 'application/json'
        },
        body: JSON.stringify({
            name: { default: 'Updated Product Name' },
            shortDescription: { default: 'New description' }
        })
    }
);

Required Scopes:

• Read: sfcc.products
• Write: sfcc.products.rw

Catalogs API

Manage catalog structure and assignments.

// List catalogs
const catalogs = await fetch(
    `https://${shortCode}.api.commercecloud.salesforce.com/product/catalogs/v1/organizations/${orgId}/catalogs`,
    {
        headers: { 'Authorization': `Bearer ${adminToken}` }
    }
).then(r => r.json());

// Get catalog details
const catalog = await fetch(
    `https://${shortCode}.api.commercecloud.salesforce.com/product/catalogs/v1/organizations/${orgId}/catalogs/${catalogId}`,
    {
        headers: { 'Authorization': `Bearer ${adminToken}` }
    }
).then(r => r.json());

Required Scopes:

• Read: sfcc.catalogs
• Write: sfcc.catalogs.rw

Orders API

Retrieve and manage orders.

// Get order by number
const order = await fetch(
    `https://${shortCode}.api.commercecloud.salesforce.com/checkout/orders/v1/organizations/${orgId}/orders/${orderNo}?siteId=${siteId}`,
    {
        headers: { 'Authorization': `Bearer ${adminToken}` }
    }
).then(r => r.json());

// Update order status
await fetch(
    `https://${shortCode}.api.commercecloud.salesforce.com/checkout/orders/v1/organizations/${orgId}/orders/${orderNo}?siteId=${siteId}`,
    {
        method: 'PATCH',
        headers: {
            'Authorization': `Bearer ${adminToken}`,
            'Content-Type': 'application/json'
        },
        body: JSON.stringify({
            status: 'completed',
            shippingStatus: 'shipped'
        })
    }
);

Required Scopes:

• Read: sfcc.orders
• Write: sfcc.orders.rw

Inventory Availability API

Manage product inventory.

// Get inventory for a product
const availability = await fetch(
    `https://${shortCode}.api.commercecloud.salesforce.com/inventory/availability/v1/organizations/${orgId}/availability-records/search`,
    {
        method: 'POST',
        headers: {
            'Authorization': `Bearer ${adminToken}`,
            'Content-Type': 'application/json'
        },
        body: JSON.stringify({
            skus: ['SKU001', 'SKU002'],
            locationIds: ['warehouse-1']
        })
    }
).then(r => r.json());

// Update inventory
await fetch(
    `https://${shortCode}.api.commercecloud.salesforce.com/inventory/availability/v1/organizations/${orgId}/availability-records`,
    {
        method: 'PATCH',
        headers: {
            'Authorization': `Bearer ${adminToken}`,
            'Content-Type': 'application/json'
        },
        body: JSON.stringify({
            records: [{
                sku: 'SKU001',
                locationId: 'warehouse-1',
                onHand: 100,
                effectiveDate: new Date().toISOString()
            }]
        })
    }
);

Required Scopes:

• Read: sfcc.inventory.availability
• Write: sfcc.inventory.availability.rw

Inventory IMPEX API

Illustrative of the IMPEX flow; confirm file size thresholds, format requirements, and best practices with docs_read commerce-api/inventory-impex-best-practices.

High-performance bulk inventory import. Use for 1000+ SKU updates.

Critical Requirements:

• Files > 100MB MUST be gzip compressed
• Use newline-delimited JSON (NDJSON), not comma-separated arrays
• Don't run imports during location graph changes
• Use delta imports (changed data only) for best performance
• Future quantity values must be > 0

// Step 1: Initiate import
const importJob = await fetch(
    `https://${shortCode}.api.commercecloud.salesforce.com/inventory/impex/v1/organizations/${orgId}/availability-records/imports`,
    {
        method: 'POST',
        headers: {
            'Authorization': `Bearer ${adminToken}`,
            'Content-Type': 'application/json'
        },
        body: JSON.stringify({})
    }
).then(r => r.json());

// Step 2: Prepare newline-delimited JSON
const ndjsonData = inventoryRecords
    .map(r => JSON.stringify({
        recordId: r.recordId || crypto.randomUUID(),
        sku: r.sku,
        locationId: r.locationId,
        onHand: r.quantity,
        effectiveDate: new Date().toISOString()
    }))
    .join('\n');

// Step 3: Upload data to the uploadLink
await fetch(importJob.uploadLink, {
    method: 'POST',
    headers: { 'Content-Type': 'application/json' },
    body: ndjsonData
});

// Step 4: Monitor status
const status = await fetch(importJob.importStatusLink, {
    headers: { 'Authorization': `Bearer ${adminToken}` }
}).then(r => r.json());

Required Scope: sfcc.inventory.impex-inventory

Note: Inventory IMPEX logs don't appear in Log Center. Use correlation IDs and monitor import status directly.

See Integration Patterns Reference for bulk import best practices.

Customers API

Manage customer data.

// Search customers
const customers = await fetch(
    `https://${shortCode}.api.commercecloud.salesforce.com/customer/customers/v1/organizations/${orgId}/customer-search?siteId=${siteId}`,
    {
        method: 'POST',
        headers: {
            'Authorization': `Bearer ${adminToken}`,
            'Content-Type': 'application/json'
        },
        body: JSON.stringify({
            query: {
                textQuery: { fields: ['email'], searchPhrase: 'john@example.com' }
            }
        })
    }
).then(r => r.json());

Required Scopes:

• Read: sfcc.shopper-customers
• Write: sfcc.shopper-customers.rw

Promotions API

Manage promotions and campaigns.

// Get promotion
const promotion = await fetch(
    `https://${shortCode}.api.commercecloud.salesforce.com/pricing/promotions/v1/organizations/${orgId}/promotions/${promotionId}?siteId=${siteId}`,
    {
        headers: { 'Authorization': `Bearer ${adminToken}` }
    }
).then(r => r.json());

// Update promotion
await fetch(
    `https://${shortCode}.api.commercecloud.salesforce.com/pricing/promotions/v1/organizations/${orgId}/promotions/${promotionId}?siteId=${siteId}`,
    {
        method: 'PATCH',
        headers: {
            'Authorization': `Bearer ${adminToken}`,
            'Content-Type': 'application/json'
        },
        body: JSON.stringify({
            enabled: true,
            startDate: '2024-06-01T00:00:00Z',
            endDate: '2024-06-30T23:59:59Z'
        })
    }
);

Required Scopes:

• Read: sfcc.promotions
• Write: sfcc.promotions.rw

Request Tracking

Illustrative of correlation ID and verbose logging mechanisms; confirm current header names and Log Center search syntax with docs_read commerce-api/scapi-logs-request-tracking.

Correlation IDs

Include correlation IDs for tracking requests across systems:

const correlationId = crypto.randomUUID();

const response = await fetch(url, {
    headers: {
        'Authorization': `Bearer ${adminToken}`,
        'correlation-id': correlationId
    }
});

console.log(`Request ${correlationId} completed`);
// Search Log Center: externalID:({correlationId})

Verbose Logging

Enable verbose logging for debugging:

const response = await fetch(url, {
    headers: {
        'Authorization': `Bearer ${adminToken}`,
        'sfdc_verbose': 'true'
    }
});

Check Log Center under scapi.verbose category.

Note: Some Admin APIs (CDN Zones, Inventory, Shopper Context) don't log to Log Center.

Error Handling

Common Errors

| Status | Meaning | Action | |--------|---------|--------| | 400 | Bad Request | Check request body/parameters | | 401 | Unauthorized | Token expired - get new token | | 403 | Forbidden | Missing scope or tenant access | | 404 | Not Found | Resource doesn't exist | | 429 | Rate Limited | Implement backoff | | 500 | Server Error | Retry with backoff | | 504 | Timeout | Request took > 60 seconds |

Rate Limiting

Admin APIs have lower rate limits than Shopper APIs. See docs_read commerce-api/throttle-rates for specific rate limits per API family. For bulk operations:

• Use batch endpoints when available
• Implement exponential backoff for 429 responses
• Consider inventory IMPEX for large data imports
• Spread operations over time for non-urgent updates

Related Skills

• b2c-config - Get admin tokens via CLI
• b2c-scapi-shopper - Shopper-facing APIs
• b2c-scapi-schemas - Browse OpenAPI schemas

Reference Documentation

• OAuth Scopes Reference - Complete admin scope reference
• Integration Patterns - ETL, sync, and bulk import patterns