360 Feedback Survey Skill Skill

360 Feedback Survey Skill

Overview

The 360 Feedback Survey skill provides capabilities for designing, administering, and analyzing 360-degree feedback surveys. This skill enables multi-rater feedback collection, blind spot identification, and development-focused insights for leaders and individual contributors.

Capabilities

Survey Design

Generate 360 survey questions by competency
Create role-specific question sets
Design rating scales with anchors
Include open-ended feedback prompts
Support customization by level

Rater Configuration

Configure rater groups and anonymity settings
Define minimum rater requirements
Set up self, manager, peer, and direct report categories
Manage rater nomination workflows
Handle external stakeholder inclusion

Score Calculation

Calculate aggregate scores and distributions
Compute self-other gaps
Generate category averages
Apply statistical significance tests
Handle small sample considerations

Insight Generation

Identify blind spots and hidden strengths
Detect self-awareness patterns
Compare to normative data
Highlight development priorities
Generate actionable insights

Report Generation

Generate individual feedback reports
Create executive summaries
Build visual dashboards
Include verbatim comments (anonymized)
Provide benchmark comparisons

Action Planning

Create development priorities from feedback
Suggest targeted actions
Generate IDP recommendations
Track follow-up commitments
Support coaching conversations

Administration

Track response rates and send reminders
Monitor completion status
Manage survey timeline
Handle confidentiality concerns
Generate status reports

Usage

Survey Configuration

const surveyConfig = {
  program: 'Leadership 360 - 2026',
  subject: {
    id: 'EMP-12345',
    level: 'Director',
    role: 'Engineering Director'
  },
  competencies: [
    'Strategic Thinking',
    'Communication',
    'Team Development',
    'Decision Making',
    'Collaboration',
    'Results Orientation'
  ],
  raterGroups: {
    self: { required: true, count: 1 },
    manager: { required: true, count: 1 },
    peers: { required: true, minCount: 3, maxCount: 5 },
    directReports: { required: true, minCount: 3, maxCount: 8 },
    others: { required: false, maxCount: 3 }
  },
  anonymity: {
    minResponsesForCategory: 3,
    combineSmallGroups: true,
    hideVerbatimSource: true
  }
};

Report Generation

const reportConfig = {
  subject: 'EMP-12345',
  program: 'Leadership 360 - 2026',
  sections: [
    'executive-summary',
    'competency-scores',
    'self-other-gaps',
    'rater-group-comparison',
    'strengths-and-development',
    'verbatim-comments',
    'action-planning'
  ],
  benchmarks: {
    include: true,
    compareTo: 'company-directors'
  },
  format: 'detailed'
};

Process Integration

This skill integrates with the following HR processes:

| Process | Integration Points | |---------|-------------------| | 360-degree-feedback-implementation.js | Full 360 workflow | | leadership-development-program.js | Development input | | succession-planning.js | Readiness assessment |

Best Practices

Development Focus: Use 360 for development, not evaluation
Anonymity Protection: Maintain strict confidentiality
Rater Training: Train raters on effective feedback
Manager Preparation: Prepare managers to support results
Action Planning: Always follow up with development plans
Frequency: Conduct no more than annually

Metrics and KPIs

| Metric | Description | Target | |--------|-------------|--------| | Response Rate | Invited raters who complete | >85% | | Self-Other Gap | Average difference self vs. others | Track trend | | Development Follow-up | Subjects with action plans | 100% | | Rater Quality | Average comment length | >50 words | | Perception Change | Score improvement over time | Positive trend |

Related Skills

SK-006: Performance Review (evaluation integration)
SK-009: Training Needs (development input)
SK-011: Succession Planning (readiness data)

Agent Skills: 360 Feedback Survey Skill

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