Disruption Response Coordinator
Overview
The Disruption Response Coordinator manages rapid response to supply chain disruptions. It provides structured incident classification, impact assessment, mitigation activation, stakeholder communication, and recovery tracking to minimize disruption impact.
Capabilities
- Incident Classification and Escalation: Severity-based incident categorization
- Impact Assessment: Supply, demand, and financial impact analysis
- War Room Coordination: Cross-functional response team orchestration
- Mitigation Option Activation: Contingency plan execution
- Stakeholder Communication: Internal and external communication management
- Recovery Tracking: Progress monitoring toward normal operations
- Lessons Learned Capture: Post-incident documentation
- Post-Incident Analysis: Root cause and improvement identification
Input Schema
disruption_response_request:
incident:
incident_id: string
type: string # supplier, logistics, demand, natural disaster
description: string
affected_entities: array
detection_time: datetime
reported_by: string
initial_assessment:
estimated_duration: string
affected_products: array
affected_customers: array
financial_exposure: float
available_mitigations:
alternative_suppliers: array
buffer_inventory: object
demand_management: array
communication_requirements:
internal_stakeholders: array
external_stakeholders: array
regulatory_notifications: array
Output Schema
disruption_response_output:
incident_classification:
severity: string # Minor, Moderate, Major, Critical
escalation_level: string
incident_commander: string
impact_assessment:
supply_impact:
affected_skus: array
shortage_forecast: object
demand_impact:
affected_customers: array
revenue_at_risk: float
financial_impact:
total_exposure: float
breakdown: object
response_plan:
activated_mitigations: array
action_items: array
- action: string
owner: string
due_date: datetime
status: string
war_room_schedule: object
communication_log:
internal_updates: array
external_communications: array
regulatory_notifications: array
recovery_tracking:
current_status: string
milestones: array
estimated_recovery_date: date
progress_percentage: float
lessons_learned:
root_cause: string
what_worked: array
improvement_opportunities: array
action_items: array
Usage
Incident Classification
Input: Disruption event details, affected scope
Process: Classify severity, determine escalation
Output: Incident classification with response level
Impact Assessment
Input: Affected suppliers/products, demand data
Process: Model supply shortage, customer impact
Output: Quantified impact assessment
Mitigation Activation
Input: Available alternatives, contingency plans
Process: Select and activate appropriate mitigations
Output: Active mitigation plan with assignments
Integration Points
- Incident Management Systems: Ticketing, escalation
- Communication Platforms: Notification, collaboration
- Supply Chain Systems: Inventory, order management
- Tools/Libraries: Incident management, communication tools
Process Dependencies
- Supply Chain Disruption Response
- Business Continuity and Contingency Planning
- Supplier Risk Monitoring and Early Warning
Best Practices
- Establish clear severity criteria upfront
- Pre-define escalation paths and thresholds
- Maintain updated contact lists
- Practice response through simulations
- Communicate early and often during incidents
- Conduct thorough post-incident reviews