Exit Interview Analysis Skill Skill

Exit Interview Analysis Skill

Overview

The Exit Interview Analysis skill provides capabilities for analyzing exit interview data to identify retention insights, patterns, and actionable improvements. This skill enables systematic exit data collection, theme analysis, and retention strategy recommendations.

Capabilities

Interview Design

Create exit interview question templates
Design survey instruments
Configure voluntary vs. involuntary paths
Include skip logic and branching
Support multiple collection methods

Theme Analysis

Analyze exit data for themes and patterns
Apply NLP to open-ended responses
Cluster related feedback
Identify emerging issues
Track theme prevalence

Turnover Analysis

Calculate voluntary turnover drivers
Segment analysis by demographics
Identify high-risk populations
Compare regrettable vs. non-regrettable
Track trends over time

Departmental Reporting

Generate department-level exit reports
Compare managers and teams
Identify outlier departments
Create benchmark comparisons
Support manager feedback

Issue Identification

Identify management and culture issues
Detect compensation concerns
Surface career development gaps
Flag work-life balance issues
Highlight recognition deficits

Recommendations

Create retention recommendation reports
Prioritize interventions
Estimate impact of changes
Connect to specific actions
Track recommendation implementation

Usage

Exit Survey Template

const exitSurvey = {
  name: 'Standard Exit Survey',
  sections: [
    {
      title: 'Overall Experience',
      questions: [
        {
          type: 'scale',
          text: 'How likely are you to recommend this company as a place to work?',
          scale: { min: 0, max: 10 },
          isNPS: true
        },
        {
          type: 'multiselect',
          text: 'What were your primary reasons for leaving?',
          options: [
            'Compensation', 'Career advancement', 'Management',
            'Work-life balance', 'Company culture', 'Job fit',
            'Relocation', 'Personal reasons', 'Other opportunity'
          ]
        }
      ]
    },
    {
      title: 'Manager Relationship',
      questions: [
        {
          type: 'scale',
          text: 'How would you rate your relationship with your direct manager?',
          scale: { min: 1, max: 5 }
        },
        {
          type: 'openText',
          text: 'What could your manager have done differently?'
        }
      ]
    }
  ]
};

Analysis Configuration

const analysisConfig = {
  dateRange: {
    start: '2025-01-01',
    end: '2026-01-24'
  },
  segments: [
    'department', 'manager', 'tenure', 'level', 'performance'
  ],
  themeAnalysis: {
    enabled: true,
    minMentions: 5,
    categories: [
      'compensation', 'management', 'culture', 'growth',
      'workload', 'recognition', 'flexibility'
    ]
  },
  benchmarks: {
    internal: true,
    external: 'industry-benchmark'
  },
  output: {
    executiveSummary: true,
    departmentReports: true,
    trendAnalysis: true,
    recommendations: true
  }
};

Process Integration

This skill integrates with the following HR processes:

| Process | Integration Points | |---------|-------------------| | employee-exit-offboarding.js | Exit data collection | | turnover-analysis.js | Retention strategy input | | employee-engagement-survey.js | Cross-reference engagement |

Best Practices

Consistency: Use standardized questions for trending
Timing: Conduct exit interviews after resignation, before departure
Multiple Channels: Offer survey and live interview options
Confidentiality: Aggregate data to protect individuals
Action Loop: Connect insights to retention actions
Share Results: Report findings to leadership regularly

Metrics and KPIs

| Metric | Description | Target | |--------|-------------|--------| | Participation Rate | Exiting employees who complete survey | >80% | | Regrettable Turnover | High performers leaving | <10% | | Theme Resolution | Issues addressed after identification | Track | | Manager Coaching | Managers with exit feedback addressed | 100% | | Stay Interview Follow-up | Exit insights used proactively | Yes |

Related Skills

SK-019: Turnover Analytics (predictive analysis)
SK-020: Engagement Survey (current employee input)

Agent Skills: Exit Interview Analysis Skill

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Skill Files