Agent-Skills.md

Agent Skills: Zoom Contact Center SDK - Android

Zoom Contact Center SDK for Android. Use for native Android chat/video/ZVA/scheduled callback integrations, campaign mode, service lifecycle, and rejoin handling.

UncategorizedID: anthropics/knowledge-work-plugins/contact-center/android

Repository

anthropics/knowledge-work-plugins
anthropicsLicense: Apache-2.0
22,4892,645

Install this agent skill to your local

pnpm dlx add-skill https://github.com/anthropics/knowledge-work-plugins/tree/HEAD/partner-built/zoom-plugin/skills/contact-center/android

Skill Files

Browse the full folder contents for contact-center/android.

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partner-built/zoom-plugin/skills/contact-center/android/SKILL.md

Skill Metadata

Name
contact-center/android
Description
"Zoom Contact Center SDK for Android. Use for native Android chat/video/ZVA/scheduled callback integrations, campaign mode, service lifecycle, and rejoin handling."

Zoom Contact Center SDK - Android

Official docs:

  • https://developers.zoom.us/docs/contact-center/android/
  • https://marketplacefront.zoom.us/sdk/contact/android/index.html

Quick Links

  1. concepts/sdk-lifecycle.md
  2. examples/service-patterns.md
  3. references/android-reference-map.md
  4. troubleshooting/common-issues.md

SDK Surface Summary

  • SDK manager: ZoomCCInterface
  • Channel services:
  • getZoomCCChatService()
  • getZoomCCVideoService()
  • getZoomCCZVAService()
  • getZoomCCScheduledCallbackService()
  • Campaign support via web campaign service and campaign metadata.

Hard Guardrails

  • Initialize SDK in Application.onCreate.
  • Use ZoomCCItem to define channel + identifiers.
  • Use entryId for chat/video/ZVA.
  • Use apiKey for scheduled callback and campaign mode.
  • Release services on teardown.

Common Chains

Operations

  • RUNBOOK.md - 5-minute preflight and debugging checklist.