Agent-Skills.md

Agent Skills: Zoom Contact Center SDK - iOS

Zoom Contact Center SDK for iOS. Use for native iOS chat/video/ZVA/scheduled callback integrations, app lifecycle bridging, rejoin flow, and callback handling.

UncategorizedID: anthropics/knowledge-work-plugins/contact-center/ios

Repository

anthropics/knowledge-work-plugins
anthropicsLicense: Apache-2.0
22,4892,645

Install this agent skill to your local

pnpm dlx add-skill https://github.com/anthropics/knowledge-work-plugins/tree/HEAD/partner-built/zoom-plugin/skills/contact-center/ios

Skill Files

Browse the full folder contents for contact-center/ios.

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partner-built/zoom-plugin/skills/contact-center/ios/SKILL.md

Skill Metadata

Name
contact-center/ios
Description
"Zoom Contact Center SDK for iOS. Use for native iOS chat/video/ZVA/scheduled callback integrations, app lifecycle bridging, rejoin flow, and callback handling."

Zoom Contact Center SDK - iOS

Official docs:

  • https://developers.zoom.us/docs/contact-center/ios/
  • https://marketplacefront.zoom.us/sdk/contact/ios/index.html

Quick Links

  1. concepts/sdk-lifecycle.md
  2. examples/service-patterns.md
  3. references/ios-reference-map.md
  4. troubleshooting/common-issues.md

SDK Surface Summary

  • Manager: ZoomCCInterface.sharedInstance()
  • Context: ZoomCCContext
  • Items: ZoomCCItem
  • Services:
  • chatService
  • zvaService
  • videoService
  • scheduledCallbackService

Hard Guardrails

  • Set ZoomCCContext before channel operations.
  • Forward app lifecycle calls (appDidBecomeActive, appDidEnterBackgroud, appWillResignActive, appWillTerminate).
  • Use item-based initialization for channels.
  • Keep rejoin URL handling connected to the video service path.

Common Chains

Operations

  • RUNBOOK.md - 5-minute preflight and debugging checklist.