Faion Communicator Skill

Entry point: /faion-net — invoke this skill for automatic routing to the appropriate domain.

Faion Communicator

Communication: User's language.

Universal communication skill for effective dialogue with stakeholders, customers, team members, and decision-makers. From requirements gathering to selling ideas.

Decision Tree: Quick Routing

| If you need... | Use | File | |----------------|-----|------| | Customer validation | The Mom Test | mom-test | | Requirements gathering | Stakeholder Communication | stakeholder-communication | | Deep understanding | Active Listening (RASA) | active-listening | | Resolve conflict | Thomas-Kilmann, NVC | conflict-resolution | | Give feedback | SBI, Radical Candor | feedback | | Receive feedback | Listen, clarify, thank | feedback | | Pitch to executives | Pyramid Principle, SCQA | selling-ideas + business-storytelling | | Technical persuasion | Evidence-based | selling-ideas | | Sales context | SPIN Selling, Challenger | selling-ideas | | Performance issues | Crucial Conversations | difficult-conversations | | Deliver bad news | Direct, empathetic | difficult-conversations | | Negotiate contract | BATNA, Principled | negotiation | | Generate ideas (group) | Classic, 6-3-5, Round Robin | brainstorming-ideation | | Generate ideas (solo) | SCAMPER, Mind Mapping | brainstorming-ideation |

By stakeholder:

Customers → mom-test | Executives → selling-ideas + business-storytelling
Team → feedback | Peers → conflict-resolution | External → stakeholder-communication

Common sequences:

Customer discovery: mom-test → active-listening → stakeholder-communication
Difficult feedback: feedback → difficult-conversations → active-listening
Proposal/pitch: selling-ideas → business-storytelling → negotiation

Overview

This skill provides communication methodologies for:

Stakeholder Dialogue - Interview, brainstorm, clarify, validate
Customer Validation - The Mom Test, discovery interviews
Conflict Resolution - Thomas-Kilmann modes, NVC
Feedback - SBI, Radical Candor, receiving feedback
Selling Ideas - SPIN, Challenger, pitching techniques
Storytelling - Pyramid Principle, SCQA, Pixar
Negotiation - Principled negotiation, persuasion
Difficult Conversations - Crucial conversations framework
Brainstorming - SCAMPER, Mind Mapping, 6-3-5, facilitation

Context Discovery

Auto-Investigation

| Signal | Check For | Why | |--------|-----------|-----| | Meeting notes | Interview transcripts, stakeholder feedback | Communication patterns | | User research docs | Customer validation notes | Mom Test usage | | Pitch decks | Presentation structure (SCQA, Pyramid) | Storytelling approach | | Feedback documents | SBI format, 1-on-1 notes | Feedback culture | | Conflict logs | Issue resolution patterns | Conflict style |

Discovery Questions

questions:
  - question: "What's your communication goal?"
    options:
      - label: "Gather requirements"
        description: "Use active-listening, stakeholder-communication"
      - label: "Validate business idea"
        description: "Use mom-test"
      - label: "Resolve conflict"
        description: "Use conflict-resolution, difficult-conversations"
      - label: "Give/receive feedback"
        description: "Use feedback (SBI, Radical Candor)"
      - label: "Pitch or persuade"
        description: "Use selling-ideas, business-storytelling"

  - question: "Who is your audience?"
    options:
      - label: "Customers/users"
        description: "Favor mom-test, active-listening"
      - label: "Executives/stakeholders"
        description: "Favor selling-ideas, business-storytelling"
      - label: "Team members"
        description: "Favor feedback, conflict-resolution"
      - label: "External partners"
        description: "Favor negotiation, stakeholder-communication"

  - question: "What's the context?"
    options:
      - label: "Discovery/research phase"
        description: "Use mom-test, active-listening"
      - label: "Decision-making"
        description: "Use selling-ideas, negotiation"
      - label: "Performance/sensitive topic"
        description: "Use difficult-conversations, feedback"
      - label: "Idea generation"
        description: "Use brainstorming-ideation"

When to Use

| Situation | Methodology | |-----------|-------------| | Gathering requirements | active-listening, stakeholder-communication | | Validating business ideas | mom-test | | Team disagreements | conflict-resolution | | Performance reviews | feedback | | Pitching to stakeholders | selling-ideas | | Presentations | business-storytelling | | Contract discussions | negotiation | | Sensitive topics | difficult-conversations | | Generating ideas | brainstorming-ideation |

All Methodologies (10)

| Name | Key Frameworks | File | |------|----------------|------| | Active Listening | RASA, Empathic Listening, Reflective | active-listening | | The Mom Test | Rob Fitzpatrick's validation | mom-test | | Stakeholder Communication | Interview, Brainstorm, Clarify, Validate, Socratic | stakeholder-communication | | Conflict Resolution | Thomas-Kilmann, NVC | conflict-resolution | | Giving & Receiving Feedback | SBI, SBII, Radical Candor, EEC | feedback | | Selling Ideas | SPIN Selling, Challenger Sale, Elevator Pitch | selling-ideas | | Business Storytelling | Pyramid Principle, SCQA, Pixar Framework | business-storytelling | | Negotiation & Persuasion | Principled Negotiation, BATNA, Cialdini's 6 | negotiation | | Difficult Conversations | Crucial Conversations, DESC Script | difficult-conversations | | Brainstorming & Ideation | SCAMPER, Mind Mapping, 6-3-5, Reverse | brainstorming-ideation |

Quick Reference

Active Listening: RASA

Receive → Appreciate → Summarize → Ask

The Mom Test: 3 Rules

Talk about their life, not your idea
Ask about past specifics, not future hypotheticals
Talk less, listen more

Thomas-Kilmann: 5 Modes

Competing | Collaborating | Compromising | Avoiding | Accommodating

Radical Candor: 2 Dimensions

Care Personally + Challenge Directly = Radical Candor

SPIN: 4 Question Types

Situation → Problem → Implication → Need-Payoff

Pyramid Principle: Structure

Lead with answer → Support with arguments → Base with evidence

Brainstorming: Osborn's 4 Rules

Defer judgment
Go for quantity
Encourage wild ideas
Build on others' ideas

Integration with Faion Network

Used by Skills

| Skill | Uses Methodologies | |-------|-------------------| | faion-business-analyst | active-listening, stakeholder-communication, conflict-resolution, brainstorming-ideation | | faion-product-manager | mom-test, selling-ideas, business-storytelling, brainstorming-ideation | | faion-project-manager | conflict-resolution, feedback, negotiation | | faion-researcher | mom-test, stakeholder-communication, brainstorming-ideation | | faion-marketing-manager | selling-ideas, business-storytelling | | faion-ux-ui-designer | active-listening, stakeholder-communication, brainstorming-ideation |

Interactive Mode (faion-net)

When faion-net runs in Interactive mode, use these methodologies:

# For requirements gathering
Apply: active-listening + stakeholder-communication

# For idea validation
Apply: mom-test

# For presenting proposals
Apply: selling-ideas + business-storytelling

# For disagreements
Apply: conflict-resolution

# For idea generation
Apply: brainstorming-ideation

References

Research sources:

Faion Communicator v2.0.0 10 Methodologies | From Requirements to Negotiation

Agent Skills: Faion Communicator

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