Fullstory Getting Started Guide
π― START HERE: This is the definitive entry point for Fullstory implementation. If you're unsure where to begin, you're in the right place.
π€ AGENT NOTE: Do NOT load all skills into context. If the user's request is unclear, ask what they want to focus on before loading additional skills. See "Key Takeaways for Agent" section below for loading strategy.
How Core Skills Work: SKILL.md First
Every core skill follows a three-file pattern. You always start with SKILL.md for concepts, then go to the platform-specific file for implementation code.
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β CORE SKILL FILE STRUCTURE β
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β β
β π SKILL.md (START HERE) β
β βββ Platform-agnostic concepts β
β βββ API reference and parameters β
β βββ Best practices and anti-patterns β
β βββ When to use this API β
β βββ Links to SKILL-WEB.md and SKILL-MOBILE.md β
β β
β βββββββββββββββββββ΄ββββββββββββββββββ β
β βΌ βΌ β
β β
β π SKILL-WEB.md π± SKILL-MOBILE.md β
β JavaScript/TypeScript iOS (Swift/SwiftUI) β
β React, Vue, Angular Android (Kotlin/Compose) β
β Next.js, Svelte, etc. Flutter (Dart) β
β Implementation code React Native β
β Framework patterns Implementation code β
β β
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Example: Using the Analytics Events Skill
- Read
fullstory-analytics-events/SKILL.mdβ Learn event naming, property types, rate limits, best practices - Then read the implementation file for your platform:
- Web β
SKILL-WEB.mdfor JavaScript/TypeScript code - Mobile β
SKILL-MOBILE.mdfor iOS/Android/Flutter/React Native code
- Web β
Mobile Sequencing: Which Skills, In What Order?
For mobile implementations, the mobile-instrumentation-orchestrator helps you understand which skills to implement in what sequence:
Privacy Controls β User Identification β Page Properties β Analytics Events β Logging
The orchestrator doesn't replace reading SKILL.md files β it tells you which SKILL.md files to read and when, then routes to the appropriate SKILL-MOBILE.md sections for implementation.
Understanding the Skill Architecture
The Fullstory Skills Repository (FSR) is organized in layers. Understanding this architecture helps you find the right guidance quickly.
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β FULLSTORY SKILLS ARCHITECTURE (Start at Top, Work Down) β
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β β
β βββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββ β
β β CORE SKILLS (API Foundation) β START HERE β β
β β fullstory-identify-users, fullstory-analytics-events, etc. β β
β β β Complete API reference and implementation guidance β β
β β β SKILL.md: Platform-agnostic concepts and best practices β β
β β β SKILL-WEB.md: JavaScript/TypeScript implementation β β
β β β SKILL-MOBILE.md: iOS, Android, Flutter, React Native β β
β βββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββ β
β β β
β βΌ orchestrated by β
β βββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββ β
β β META SKILLS (Strategy Layer) β β
β β fullstory-getting-started (YOU ARE HERE) β β
β β fullstory-privacy-strategy, universal-data-scoping-and-decoration β β
β β mobile-instrumentation-orchestrator β β
β β β Expert guidance on using core APIs together effectively β β
β β β Decision frameworks: what data, where, when β β
β β β Implementation sequencing (which core skills in what order) β β
β βββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββ β
β β β
β βΌ guided by β
β βββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββ β
β β INDUSTRY SKILLS (Domain Expert Layer) β β
β β fullstory-banking, fullstory-ecommerce, fullstory-healthcare, etc. β β
β β β Industry-specific privacy requirements and regulations β β
β β β Domain-specific data capture patterns β β
β β β Compliance guidance (HIPAA, PCI, GLBA, GDPR) β β
β βββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββ β
β β β
β βΌ enhanced by β
β βββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββ β
β β FRAMEWORK SKILLS (Enhancement Layer) β β
β β fullstory-stable-selectors, fullstory-test-automation β β
β β β Cross-platform tooling: stable identifiers, test generation β β
β β β Optional enhancements for automation and testing readiness β β
β βββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββββ β
β β
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Skill Layer Reference (Top to Bottom)
| Layer | Purpose | When to Use | Entry Point | |-------|---------|-------------|-------------| | 1. Core | Complete Fullstory API expertise across web and mobile | Need to implement a specific API (identify, events, properties, etc.) | Always SKILL.md first, then SKILL-WEB.md or SKILL-MOBILE.md | | 2. Meta | Expert guidance on using APIs together | Planning implementation, deciding where data goes, sequencing | SKILL.md (orchestrates which core skills to use) | | 3. Industry | Domain-specific compliance and patterns | Working in regulated industries or need vertical-specific guidance | SKILL.md (references core skills for implementation) | | 4. Framework | Cross-platform tooling and automation | Need stable selectors for testing/AI, want test automation | SKILL.md, then SKILL-WEB.md or SKILL-MOBILE.md |
Core Skills: The API Foundation
Each core skill provides complete guidance for one Fullstory API. Always start with SKILL.md for concepts, then read the platform-specific implementation file.
| Core Skill | API | Start Here | Then Implementation |
|------------|-----|------------|---------------------|
| fullstory-identify-users | User identification | SKILL.md | SKILL-WEB.md or SKILL-MOBILE.md |
| fullstory-anonymize-users | Session anonymization | SKILL.md | SKILL-WEB.md or SKILL-MOBILE.md |
| fullstory-user-properties | User attributes | SKILL.md | SKILL-WEB.md or SKILL-MOBILE.md |
| fullstory-page-properties | Page/screen context | SKILL.md | SKILL-WEB.md or SKILL-MOBILE.md |
| fullstory-element-properties | Interaction context | SKILL.md | SKILL-WEB.md or SKILL-MOBILE.md |
| fullstory-analytics-events | Custom events | SKILL.md | SKILL-WEB.md or SKILL-MOBILE.md |
| fullstory-privacy-controls | Mask/exclude elements | SKILL.md | SKILL-WEB.md or SKILL-MOBILE.md |
| fullstory-user-consent | GDPR/CCPA consent | SKILL.md | SKILL-WEB.md or SKILL-MOBILE.md |
| fullstory-capture-control | Pause/resume | SKILL.md | SKILL-WEB.md or SKILL-MOBILE.md |
| fullstory-observe-callbacks | Lifecycle hooks | SKILL.md | SKILL-WEB.md or SKILL-MOBILE.md |
| fullstory-logging | Session logging | SKILL.md | SKILL-WEB.md or SKILL-MOBILE.md |
| fullstory-async-methods | Promise-based APIs | SKILL.md | SKILL-WEB.md or SKILL-MOBILE.md |
Meta Skills: Expert Orchestration
Meta skills don't replace core skills β they help you use core skills effectively.
| Meta Skill | Purpose |
|------------|---------|
| fullstory-getting-started | Entry point β skill architecture, navigation, web quick start |
| mobile-instrumentation-orchestrator | Mobile sequencing β which core skills to implement and in what order (routes to SKILL-MOBILE.md files) |
| fullstory-privacy-strategy | Privacy expert β what to capture, mask, exclude, hash (works with fullstory-privacy-controls) |
| universal-data-scoping-and-decoration | Data placement expert β user vs page vs element vs event (works with property skills) |
Industry Skills: Domain Expertise
| Industry Skill | Regulations | Key Concerns |
|----------------|-------------|--------------|
| fullstory-banking | PCI, GLBA, SOX | Financial data exclusion, amount ranges |
| fullstory-healthcare | HIPAA, HITECH | PHI exclusion, BAA requirements |
| fullstory-ecommerce | PCI, CCPA, GDPR | Conversion tracking, payment exclusion |
| fullstory-gaming | Gaming licenses, AML | Responsible gaming, wager exclusion |
| fullstory-saas | SOC 2, GDPR | Feature adoption, customer data |
| fullstory-travel | PCI, GDPR | Booking flows, ID exclusion |
| fullstory-media-entertainment | COPPA, GDPR | Engagement, children's privacy |
Framework Skills: Enhancement Tooling
| Framework Skill | Purpose |
|-----------------|---------|
| fullstory-stable-selectors | Stable identifiers for Fullstory search, testing, and AI agents (CUA) |
| fullstory-test-automation | Generate test automation from decorated codebases |
How to Navigate: Common Questions
| Question | Go To | Then |
|----------|-------|------|
| "How do I implement user identification?" | fullstory-identify-users/SKILL.md | SKILL-WEB.md or SKILL-MOBILE.md |
| "How do I track events?" | fullstory-analytics-events/SKILL.md | SKILL-WEB.md or SKILL-MOBILE.md |
| "How do I protect sensitive data?" | fullstory-privacy-controls/SKILL.md | SKILL-WEB.md or SKILL-MOBILE.md |
| "What data should I capture vs mask vs exclude?" | fullstory-privacy-strategy/SKILL.md | (strategy, then core skills) |
| "Should this be a user property, page property, or event?" | universal-data-scoping-and-decoration/SKILL.md | (strategy, then core skills) |
| "What order should I implement mobile APIs?" | mobile-instrumentation-orchestrator/SKILL.md | (sequencing, routes to SKILL-MOBILE.md) |
| "I'm in healthcare/banking/etc β what rules apply?" | fullstory-{industry}/SKILL.md | (guidance, references core skills) |
| "How do I add stable selectors for testing/AI?" | fullstory-stable-selectors/SKILL.md | SKILL-WEB.md or SKILL-MOBILE.md |
| "How do I generate tests from my decorated codebase?" | fullstory-test-automation/SKILL.md | SKILL-WEB.md or SKILL-MOBILE.md |
Mobile SDK Installation
For mobile SDK installation and initial setup, Fullstory provides comprehensive official guides. Use these for SDK setup, then return to the core skills' SKILL-MOBILE.md files for API usage guidance.
Official Installation Guides by Platform
| Platform | Installation Guide | What It Covers | |----------|-------------------|----------------| | Android (Kotlin) | Getting Started with Android Data Capture | Comprehensive Android setup: Gradle, initialization, ProGuard, configuration | | + Jetpack Compose | Getting Started with Jetpack Compose | Additional Compose-specific setup (use with Android guide above) | | iOS (UIKit/Swift) | Getting Started with iOS Data Capture | Comprehensive iOS setup: CocoaPods/SPM, initialization, Info.plist | | + SwiftUI | Integrating Fullstory into a SwiftUI App | Additional SwiftUI-specific setup (use with iOS guide above) | | Flutter | Getting Started with Flutter Mobile Apps | pub.dev setup, Dart initialization | | React Native | Getting Started with React Native Capture | npm/yarn setup, native linking | | Cordova/Capacitor | Getting Started with Cordova or Capacitor | Plugin installation, hybrid app setup |
Android: Agent-assisted setup
For Android, you can use the in-repo setup guide so the AI companion can apply the changes for you:
- File: SKILL-ANDROID.md (in this folder)
- Flow: The agent will prompt you for your Fullstory Org ID, then insert the correct snippets into your projectβs
project/build.gradle(orsettings.gradle),app/build.gradle, and initialization code as needed. - Use this when: You want copy-paste-free setup and are starting a new Android integration.
After the agent applies the edits, continue with the core skillsβ SKILL-MOBILE.md files for API usage (identify, events, properties, privacy).
After SDK Installation
Once the SDK is installed and capturing data:
- Read the core skill SKILL.md for the API you need (e.g.,
fullstory-identify-users/SKILL.md) - Then read SKILL-MOBILE.md for platform-specific implementation code
- Use
mobile-instrumentation-orchestrator/SKILL.mdfor recommended implementation order
Note: The official guides above cover SDK installation. The skills repository covers API usage β how to identify users, track events, set properties, handle privacy, etc.
Web Quick Start Guide
Note: This section provides a web quick start overview. For complete API guidance, always read the relevant core skill's SKILL.md first, then its SKILL-WEB.md for detailed implementation code.
The Fullstory Web API Ecosystem
Complete API Reference (Browser v2)
| API | Method | Purpose | Core Skill |
|-----|--------|---------|------------|
| Identity | FS('setIdentity', { uid, properties }) | Identify known users | fullstory-identify-users |
| Anonymize | FS('setIdentity', { anonymous: true }) | End identified session | fullstory-anonymize-users |
| User Properties | FS('setProperties', { type: 'user', ... }) | Update user attributes | fullstory-user-properties |
| Page Properties | FS('setProperties', { type: 'page', ... }) | Set page context | fullstory-page-properties |
| Element Properties | data-fs-* attributes | Capture interaction context | fullstory-element-properties |
| Events | FS('trackEvent', { name, properties }) | Track discrete actions | fullstory-analytics-events |
| Observers | FS('observe', { type, callback }) | React to FS lifecycle | fullstory-observe-callbacks |
| Logging | FS('log', { level, msg }) | Add logs to session | fullstory-logging |
| Consent | FS('setIdentity', { consent: bool }) | Control capture consent | fullstory-user-consent |
| Capture Control | FS('shutdown') / FS('restart') | Pause/resume capture | fullstory-capture-control |
| Async Methods | FS('*Async') variants | Promise-based API calls | fullstory-async-methods |
API Categories
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β FULLSTORY BROWSER API v2 β
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β IDENTITY & USER β
β βββ setIdentity (uid) - Identify users β
β βββ setIdentity (anonymous) - Anonymize users β
β βββ setIdentity (consent) - Manage consent β
β βββ setProperties (user) - Update user attributes β
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β CONTEXT & PROPERTIES β
β βββ setProperties (page) - Page-level context β
β βββ Element Properties - Interaction-level context β
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β EVENTS & ACTIONS β
β βββ trackEvent - Discrete business events β
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β PRIVACY & CONTROL β
β βββ fs-exclude / fs-mask - Element privacy classes β
β βββ shutdown / restart - Capture control β
β βββ consent - User consent management β
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β LIFECYCLE & UTILITIES β
β βββ observe - Lifecycle callbacks β
β βββ log - Session logging β
β βββ getSession - Get session URL β
β βββ *Async variants - Promise-based methods β
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Web Snippet Installation
For snippet installation and configuration, see the official Fullstory documentation:
Getting Started with Web β Comprehensive guide covering:
- Snippet installation (HTML, npm
@fullstory/browser, Google Tag Manager, Segment, Tealium) - Configuration options (
_fs_org,_fs_namespace,_fs_capture_on_startup) - Browser SDK usage
After Snippet Installation
Once the snippet is installed and capturing data:
- Read the core skill SKILL.md for the API you need (e.g.,
fullstory-identify-users/SKILL.md) - Then read SKILL-WEB.md for JavaScript/TypeScript implementation code
- Use the API reference below to find the right skill for your use case
Note: The official guide covers snippet installation. The skills repository covers API usage β how to identify users, track events, set properties, handle privacy, etc.
Web Implementation Order
Recommended Implementation Sequence
Phase 1: Foundation
βββ 1. Install snippet
βββ 2. Implement privacy controls (fs-exclude, fs-mask)
βββ 3. Implement user identification (login flow)
βββ 4. Implement anonymization (logout flow)
βββ 5. Set up basic page properties (pageName)
Phase 2: Context
βββ 6. Add user properties (plan, role, company)
βββ 7. Enhance page properties (search terms, filters)
βββ 8. Add element properties (product IDs, positions)
Phase 3: Events
βββ 9. Implement key business events
βββ 10. Add funnel tracking
βββ 11. Add feature usage tracking
Phase 4: Advanced
βββ 12. Set up observers for session URL
βββ 13. Implement consent flows (if GDPR required)
βββ 14. Add error logging
βββ 15. Implement capture control (if needed)
Phase 5: Enhancement (Optional)
βββ 16. Add stable selectors (fullstory-stable-selectors)
βββ 17. Generate test automation (fullstory-test-automation)
Minimum Viable Implementation
For a basic integration, implement these APIs:
// 1. Identify users on login
FS('setIdentity', {
uid: user.id,
properties: {
displayName: user.name,
email: user.email
}
});
// 2. Set page context
FS('setProperties', {
type: 'page',
properties: {
pageName: 'Dashboard'
}
});
// 3. Track key events
FS('trackEvent', {
name: 'Feature Used',
properties: {
featureName: 'export'
}
});
// 4. Anonymize on logout
FS('setIdentity', { anonymous: true });
Privacy First: Three Privacy Modes
Before capturing any data, understand the three privacy modes:
Privacy Mode Comparison
| Mode | CSS Class | What Leaves Device | Events Captured | Use For |
|------|-----------|-------------------|-----------------|---------|
| Exclude | .fs-exclude | β Nothing | β No | Passwords, SSN, PHI, card numbers |
| Mask | .fs-mask | β οΈ Structure only | β
Yes | Names, emails, addresses |
| Unmask | .fs-unmask | β
Everything | β
Yes | Public content, products |
Quick Privacy Decision
Is this data regulated (HIPAA, PCI, GLBA)?
β
YES β fs-exclude (nothing leaves device)
β
NO
β
βΌ
Is this PII (name, email, address)?
β
YES β fs-mask (structure captured, text replaced)
β
NO
β
βΌ
Is this public/business data?
β
YES β fs-unmask or default (everything captured)
Privacy by Industry Quick Reference
| Industry | Default Recommendation | Industry Skill |
|----------|----------------------|----------------|
| Healthcare | Use Private by Default mode; explicit unmask only | fullstory-healthcare |
| Banking | Exclude financial data; mask PII | fullstory-banking |
| Gaming | Exclude amounts; mask user info | fullstory-gaming |
| E-commerce | Unmask products; mask checkout PII; exclude payment | fullstory-ecommerce |
| SaaS | Unmask features; mask user content | fullstory-saas |
| Travel | Unmask search/booking; mask traveler PII; exclude IDs | fullstory-travel |
| Media | Unmask content; mask profiles | fullstory-media-entertainment |
Quick Decision Guide
"Where should I put this data?"
Is this data about WHO the user is?
(plan, role, company, signup date)
β
YES β User Properties (setIdentity or setProperties type: 'user')
β
NO
β
βΌ
Is this data the same for the entire page?
(search term, product ID on detail page, filters)
β
YES β Page Properties (setProperties type: 'page')
β
NO
β
βΌ
Is this data specific to one element among many?
(product ID in a grid, position in list)
β
YES β Element Properties (data-fs-* attributes)
β
NO
β
βΌ
Is this a discrete action/event?
(purchase, signup, feature used)
β
YES β Event (trackEvent)
Deep Dive: See
universal-data-scoping-and-decoration/SKILL.mdfor comprehensive guidance.
Quick Reference Table
| I want to... | Use this API | Core Skill |
|--------------|--------------|------------|
| Link sessions to a user | setIdentity | fullstory-identify-users |
| Add user attributes | setProperties(user) | fullstory-user-properties |
| Set page context | setProperties(page) | fullstory-page-properties |
| Track what was clicked | Element Properties | fullstory-element-properties |
| Track a conversion | trackEvent | fullstory-analytics-events |
| Handle logout | setIdentity(anonymous) | fullstory-anonymize-users |
| Get session URL | observe or getSession | fullstory-observe-callbacks |
| Implement GDPR consent | setIdentity(consent) | fullstory-user-consent |
| Pause recording | shutdown/restart | fullstory-capture-control |
| Log errors to session | log | fullstory-logging |
| Protect sensitive data | CSS classes | fullstory-privacy-controls |
Industry-Specific Quick Start
Banking/Financial Services
// Use internal customer ID, never SSN or account numbers
FS('setIdentity', { uid: customer.customerId });
// Exclude all financial data, use ranges if needed
// Add fs-exclude to: balances, transactions, account numbers
FS('trackEvent', {
name: 'transfer_completed',
properties: {
transfer_type: 'internal',
amount_range: '$100-$500' // Never exact amount
}
});
β See fullstory-banking/SKILL.md for complete guide
E-commerce
// Rich product tracking is valuable
FS('setProperties', {
type: 'page',
properties: {
pageName: 'Product Detail',
productId: product.id,
productName: product.name,
price: product.price // Prices are fine in e-commerce
}
});
// Track conversions with full details
FS('trackEvent', {
name: 'purchase_completed',
properties: {
order_id: order.id,
revenue: order.total,
item_count: order.items.length
}
});
β See fullstory-ecommerce/SKILL.md for complete guide
Healthcare
// Extremely limited capture - use anonymous sessions if possible
FS('setIdentity', { uid: generateSessionId() }); // No linking to patient
// Exclude EVERYTHING medical - masking is NOT sufficient
// Use Private by Default mode
// Only track: navigation, errors, page load times
β See fullstory-healthcare/SKILL.md for complete guide
SaaS
// Rich user identification for feature adoption
FS('setIdentity', {
uid: user.id,
properties: {
displayName: user.firstName,
plan: organization.plan,
role: user.role,
org_id: organization.id
}
});
// Track feature usage comprehensively
FS('trackEvent', {
name: 'feature_first_use',
properties: {
feature_name: 'report_builder',
days_since_signup: user.daysSinceSignup
}
});
β See fullstory-saas/SKILL.md for complete guide
Testing Your Integration
1. Verify Snippet Installation
Open browser console and check:
typeof FS !== 'undefined' // Should be true
FS('getSession') // Should return session URL
2. Check Privacy Controls
In browser DevTools:
- Verify
.fs-excludeclasses on sensitive elements - Verify
.fs-maskclasses on PII fields - Watch a session replay and confirm masked/excluded content
3. Check User Identification
After login, verify in Fullstory:
- Session shows user's displayName
- User can be found by search
- User properties appear in session details
4. Validate Events
After triggering events:
- Check Events panel in Fullstory session
- Verify event properties are captured correctly
- Test event-based searches work
Troubleshooting
Fullstory Not Loading
if (typeof FS === 'undefined') {
console.error('Fullstory not loaded - check snippet installation');
}
Common causes:
- Snippet not in
<head> - Wrong org ID
- Ad blocker blocking script
- Content Security Policy blocking
User Not Identified
console.log('Identifying user:', user.id);
FS('setIdentity', { uid: user.id });
Common causes:
- uid is undefined or null
- setIdentity called before FS loads
- Identity called with wrong syntax
Privacy Not Working
Common causes:
- CSS class not on element (check DevTools)
- Child element needs its own class
- Conflicting CSS selector rules in Settings
Key Takeaways for Agent
When helping developers with Fullstory implementation:
1. Don't Load All Skills β Ask First
Context efficiency is critical. There are 12+ core skills, multiple meta/industry/framework skills. Loading them all would bloat the context window unnecessarily.
If the user's intent is unclear, ASK:
- "What are you trying to implement today?" (identity, events, privacy, etc.)
- "What platform are you building for?" (web, iOS, Android, Flutter, React Native)
- "Are you in a regulated industry?" (healthcare, banking, insurance, etc.)
Then load only the relevant skills:
- 1-2 core skills based on what they're implementing
- 1 industry skill if applicable
- Framework skills only if they mention testing/selectors
2. SKILL.md First β Always
- Core skills: Always read SKILL.md first for concepts, then SKILL-WEB.md or SKILL-MOBILE.md for implementation
- Meta skills: Provide orchestration and strategy, route TO core skills
- Industry skills: Provide domain guidance, reference core skills for implementation
- Framework skills: Same pattern β SKILL.md first, then platform-specific
3. Skill Architecture Summary
- Core skills: Complete API guidance β SKILL.md (concepts) + SKILL-WEB.md + SKILL-MOBILE.md (implementation)
- Meta skills: Expert orchestration β help decide WHICH core skills to use and in WHAT ORDER
- Industry skills: Domain-specific compliance β reference core skills for HOW to implement
- Framework skills: Enhancement tooling β stable selectors, test automation (same file pattern)
4. Privacy First
- Ask what industry/regulations apply
- Point to appropriate industry skill
- Default to more restrictive privacy in regulated industries
5. Implementation Order Matters
- Start with privacy controls
- Then identification (login/logout)
- Add page properties (pageName is crucial for Journeys)
- Then events and element properties
6. Skill Loading Strategy
Minimal load for common scenarios:
| User Intent | Load These Skills Only |
|-------------|------------------------|
| "Help me identify users" | fullstory-identify-users/SKILL.md + platform file |
| "Help me track events" | fullstory-analytics-events/SKILL.md + platform file |
| "Help me with privacy" | fullstory-privacy-controls/SKILL.md + platform file |
| "I'm building mobile" | mobile-instrumentation-orchestrator/SKILL.md (it routes to others) |
| "I'm in healthcare" | fullstory-healthcare/SKILL.md + fullstory-privacy-controls/SKILL.md |
| "I need stable selectors" | fullstory-stable-selectors/SKILL.md + platform file |
| "I'm not sure what I need" | Ask the user before loading anything |
7. Common User Questions
| Question | Start With | Then |
|----------|------------|------|
| "How do I link sessions to users?" | fullstory-identify-users/SKILL.md | SKILL-WEB.md or SKILL-MOBILE.md |
| "Where should I put this data?" | universal-data-scoping-and-decoration/SKILL.md | (routes to appropriate core skills) |
| "How do I track conversions?" | fullstory-analytics-events/SKILL.md | SKILL-WEB.md or SKILL-MOBILE.md |
| "What should I mask vs exclude?" | fullstory-privacy-controls/SKILL.md | SKILL-WEB.md or SKILL-MOBILE.md |
| "What order for mobile?" | mobile-instrumentation-orchestrator/SKILL.md | (sequences which core SKILL.md β SKILL-MOBILE.md) |
8. Routing Pattern
For any implementation question:
- Start with SKILL.md of the relevant core skill (concepts, API reference, best practices)
- Then platform-specific β SKILL-WEB.md or SKILL-MOBILE.md for implementation code
- Add industry guidance if in a regulated vertical (references core skills)
- Add framework skills for enhancements (stable selectors, test automation)
Reference Links
Web SDK Documentation
- Getting Started (Web): https://developer.fullstory.com/browser/getting-started/
- Custom Properties: https://developer.fullstory.com/browser/custom-properties/
Mobile SDK Installation Guides (Help Center)
- Android (Kotlin): https://help.fullstory.com/hc/en-us/articles/360040596093-Getting-Started-with-Android-Data-Capture
- Android + Jetpack Compose: https://help.fullstory.com/hc/en-us/articles/15666387415575-Getting-Started-with-Jetpack-Compose
- iOS (UIKit/Swift): https://help.fullstory.com/hc/en-us/articles/360042772333-Getting-Started-with-iOS-Data-Capture
- iOS + SwiftUI: https://help.fullstory.com/hc/en-us/articles/8867138701719-Integrating-Fullstory-into-a-SwiftUI-App
- Flutter: https://help.fullstory.com/hc/en-us/articles/27461129353239-Getting-Started-with-Fullstory-for-Flutter-Mobile-Apps
- React Native: https://help.fullstory.com/hc/en-us/articles/360052419133-Getting-Started-with-Fullstory-React-Native-Capture
- Cordova/Capacitor: https://help.fullstory.com/hc/en-us/articles/16924219219223-Getting-Started-with-Cordova-or-Capacitor-Data-Capture
Mobile SDK API Documentation (Developer Portal)
- iOS API Reference: https://developer.fullstory.com/mobile/ios/
- Android API Reference: https://developer.fullstory.com/mobile/android/
- React Native API Reference: https://developer.fullstory.com/mobile/react-native/
- Flutter API Reference: https://developer.fullstory.com/mobile/flutter/
Help Center
- Privacy Controls: https://help.fullstory.com/hc/en-us/articles/360020623574
- Help Center Home: https://help.fullstory.com/
This getting started guide is the definitive entry point for Fullstory implementation. For detailed API guidance, see core skills. For mobile implementation, see the mobile instrumentation orchestrator. For industry-specific requirements, see industry skills.