Agent Skills: oncall-scheduling
Read and change ServiceNow on-call rotations — the cmn_rota → cmn_rota_roster → cmn_rota_member chain, how "who is on call right now" is resolved from a member window plus the schedule's time zone, and how escalation from an incident reaches it.
servicenowID: groeimetai/snow-flow/oncall-scheduling
7827
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