Canva Common Errors
Overview
Quick reference for the most common Canva Connect API errors at api.canva.com/rest/v1/* with real HTTP status codes, error payloads, and fixes.
Error Reference
401 Unauthorized — Token Expired or Invalid
{ "error": "invalid_token", "message": "The access token is invalid or expired" }
Cause: Access tokens expire after ~4 hours. Token may be malformed or revoked.
Fix:
// Refresh the token
const res = await fetch('https://api.canva.com/rest/v1/oauth/token', {
method: 'POST',
headers: {
'Authorization': `Basic ${Buffer.from(`${clientId}:${clientSecret}`).toString('base64')}`,
'Content-Type': 'application/x-www-form-urlencoded',
},
body: new URLSearchParams({
grant_type: 'refresh_token',
refresh_token: storedRefreshToken,
}),
});
const { access_token, refresh_token } = await res.json();
// IMPORTANT: Each refresh token is single-use — store the new one
403 Forbidden — Missing Scope or Insufficient Permissions
{ "error": "insufficient_scope", "message": "Required scope: design:content:write" }
Cause: Your integration doesn't have the required OAuth scope enabled, or the user isn't authorized for the resource.
Fix:
- Check required scope in the Scopes Reference
- Enable the scope in your integration settings at canva.dev
- Re-authorize the user — existing tokens don't gain new scopes retroactively
429 Too Many Requests — Rate Limited
{ "error": "rate_limit_exceeded", "message": "Rate limit exceeded" }
Cause: Exceeded per-endpoint rate limits. Key limits:
| Endpoint | Limit |
|----------|-------|
| GET /v1/users/me | 10 req/min |
| POST /v1/designs | 20 req/min |
| GET /v1/designs | 100 req/min |
| POST /v1/exports | 75 req/5min, 500/24hr (per user) |
| POST /v1/asset-uploads | 30 req/min |
| POST /v1/autofills | 60 req/min |
| POST /v1/folders | 20 req/min |
Fix:
async function canvaAPIWithRetry(path: string, token: string, opts: RequestInit = {}) {
const res = await fetch(`https://api.canva.com/rest/v1${path}`, {
...opts,
headers: { 'Authorization': `Bearer ${token}`, 'Content-Type': 'application/json', ...opts.headers },
});
if (res.status === 429) {
const retryAfter = parseInt(res.headers.get('Retry-After') || '60');
console.warn(`Rate limited — waiting ${retryAfter}s`);
await new Promise(r => setTimeout(r, retryAfter * 1000));
return canvaAPIWithRetry(path, token, opts); // Retry once
}
if (!res.ok) throw new Error(`Canva ${res.status}: ${await res.text()}`);
return res.json();
}
404 Not Found — Resource Missing
Cause: Design, asset, template, or folder ID doesn't exist, was deleted, or the user doesn't have access.
Fix:
# Verify the resource exists — check design ID
curl -s -H "Authorization: Bearer $TOKEN" \
https://api.canva.com/rest/v1/designs/$DESIGN_ID | jq '.design.id'
400 Bad Request — Validation Error
Common cases:
{ "error": "validation_error", "message": "Design title invalid" }
| Field | Constraint |
|-------|-----------|
| title | 1-255 characters |
| design_type.width | 40-8000 pixels |
| design_type.height | 40-8000 pixels |
| format.quality (JPG) | 1-100 |
| format.width/height (export) | 40-25000 pixels |
| Chart data | Max 100 rows, 20 columns |
Export Error Codes
| Code | Meaning | Solution |
|------|---------|----------|
| license_required | Design uses premium elements | User needs Canva Pro subscription |
| approval_required | Design pending approval | User must approve in Canva |
| internal_failure | Canva server error | Retry after delay |
OAuth Error Codes
| Code | Meaning | Solution |
|------|---------|----------|
| invalid_client | Wrong client_id or secret | Check credentials |
| invalid_grant | Auth code expired/reused | Restart OAuth flow |
| invalid_scope | Scope not enabled | Enable in integration settings |
| unsupported_grant_type | Wrong grant_type | Use authorization_code or refresh_token |
Quick Diagnostic Commands
# Check your token
curl -s -H "Authorization: Bearer $TOKEN" \
https://api.canva.com/rest/v1/users/me | jq
# Check API connectivity
curl -sI https://api.canva.com/rest/v1/users/me \
-H "Authorization: Bearer $TOKEN" 2>&1 | head -5
# Verify environment variables
echo "Client ID: ${CANVA_CLIENT_ID:+[SET]}"
echo "Access Token: ${CANVA_ACCESS_TOKEN:+[SET]}"
Error Handling
| Error | Cause | Solution |
|-------|-------|----------|
| ENOTFOUND | DNS failure | Check network connectivity |
| ETIMEDOUT | Network timeout | Increase timeout, check firewall |
| invalid_token | Expired access token | Refresh via OAuth endpoint |
| insufficient_scope | Missing permission | Enable scope, re-authorize |
Resources
Next Steps
For comprehensive debugging, see canva-debug-bundle.