Fathom Common Errors
Error Reference
1. 401 Unauthorized
Fix: Regenerate API key at Settings > Integrations > API Access.
2. 429 Rate Limited
Limit: 60 calls per minute across all API keys. Fix: Implement exponential backoff. Batch requests.
3. Empty Transcript
Causes: Meeting still processing, recording too short, or audio quality issues. Fix: Wait 5-10 minutes after recording. Check recording in Fathom UI.
4. Missing Summary
Cause: AI processing not complete. Fix: Poll the recording endpoint until summary is available.
5. Webhook Not Firing
Fix: Verify webhook URL in Settings > Integrations > Webhooks. Test with:
curl -X POST https://your-url.com/webhooks/fathom \
-H "Content-Type: application/json" \
-d '{"type": "test"}'
6. OAuth Token Expired
Fix: Refresh the access token using your refresh token.
Quick Diagnostics
# Test API key
curl -s -o /dev/null -w "%{http_code}" -H "X-Api-Key: ${FATHOM_API_KEY}" \
https://api.fathom.ai/external/v1/meetings?limit=1
Resources
Next Steps
For diagnostics, see fathom-debug-bundle.