Guidewire Core Workflow A: Policy Lifecycle Skill

Guidewire Core Workflow A: Policy Lifecycle

Overview

The complete policy lifecycle in PolicyCenter: account creation, submission, quoting, binding, issuance, endorsements, and renewals via Cloud API.

Policy Lifecycle States

Account -> Submission -> Quote -> Bind -> Issue -> In-Force
                                                    |
                                          Endorse / Renew / Cancel

Instructions

Step 1: Create Account

const account = await fetch(`${GW_PC}/account/v1/accounts`, {
  method: 'POST', headers,
  body: JSON.stringify({
    data: { attributes: {
      accountHolderContact: {
        firstName: 'John', lastName: 'Smith',
        primaryAddress: { addressLine1: '123 Main St', city: 'Atlanta', state: 'GA', postalCode: '30301' },
        dateOfBirth: '1985-03-15',
      },
      producerCodes: [{ id: 'pc:100' }],
    }}
  }),
}).then(r => r.json());
console.log(`Account: ${account.data.attributes.accountNumber}`);

Step 2: Create Submission

const submission = await fetch(`${GW_PC}/job/v1/submissions`, {
  method: 'POST', headers,
  body: JSON.stringify({
    data: { attributes: {
      account: { id: account.data.id },
      baseState: 'GA', effectiveDate: '2025-04-01',
      product: { code: 'PersonalAuto' },
      producerCode: { id: 'pc:100' },
    }}
  }),
}).then(r => r.json());

Step 3: Quote -> Bind -> Issue

// Quote the submission
await fetch(`${GW_PC}/job/v1/submissions/${submission.data.id}/quote`, { method: 'POST', headers });

// Bind
await fetch(`${GW_PC}/job/v1/submissions/${submission.data.id}/bind`, { method: 'POST', headers });

// Issue
await fetch(`${GW_PC}/job/v1/submissions/${submission.data.id}/issue`, { method: 'POST', headers });
console.log('Policy issued successfully');

Error Handling

| Error | Cause | Solution | |-------|-------|----------| | Cannot quote | Missing coverages/vehicles | Add required data before quoting | | UW hold | Underwriting referral | Process UW approval in PolicyCenter | | Rating error | Rate table issue | Check product configuration |

For detailed Gosu and API examples, see: implementation guide

Resources

PolicyCenter Cloud API

Next Steps

For claims processing, see guidewire-core-workflow-b.

Agent Skills: Guidewire Core Workflow A: Policy Lifecycle

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