Ideogram Debug Bundle
Current State
!node --version 2>/dev/null || echo 'N/A'
!python3 --version 2>/dev/null || echo 'N/A'
!echo "IDEOGRAM_API_KEY set: ${IDEOGRAM_API_KEY:+YES}${IDEOGRAM_API_KEY:-NO}"
Overview
Collect diagnostic information for Ideogram API issues. Produces a tarball with environment details, API connectivity tests, request/response samples, and redacted configuration -- suitable for attaching to support tickets.
Prerequisites
IDEOGRAM_API_KEYenvironment variable setcurlandtaravailable- Permission to collect environment info
Instructions
Step 1: Full Debug Bundle Script
#!/bin/bash
set -euo pipefail
BUNDLE_DIR="ideogram-debug-$(date +%Y%m%d-%H%M%S)"
mkdir -p "$BUNDLE_DIR"
cat > "$BUNDLE_DIR/summary.txt" <<HEADER
=== Ideogram Debug Bundle ===
Generated: $(date -u +%Y-%m-%dT%H:%M:%SZ)
Hostname: $(hostname)
HEADER
# --- Environment ---
{
echo "--- Runtime ---"
echo "Node: $(node --version 2>/dev/null || echo 'not installed')"
echo "Python: $(python3 --version 2>/dev/null || echo 'not installed')"
echo "OS: $(uname -srm)"
echo ""
echo "--- Ideogram Config ---"
echo "API Key: ${IDEOGRAM_API_KEY:+SET (length=${#IDEOGRAM_API_KEY})}${IDEOGRAM_API_KEY:-NOT SET}"
} >> "$BUNDLE_DIR/summary.txt"
# --- API Connectivity Test ---
{
echo ""
echo "--- API Test (Legacy Generate) ---"
RESPONSE=$(curl -s -w "\nHTTP_STATUS:%{http_code}\nTIME_TOTAL:%{time_total}" \
-X POST https://api.ideogram.ai/generate \
-H "Api-Key: ${IDEOGRAM_API_KEY:-missing}" \
-H "Content-Type: application/json" \
-d '{"image_request":{"prompt":"debug test","model":"V_2_TURBO","magic_prompt_option":"OFF"}}' \
2>&1 || echo "CURL_FAILED")
echo "$RESPONSE" | grep -E "HTTP_STATUS|TIME_TOTAL|error" || true
echo "$RESPONSE" | head -5 > "$BUNDLE_DIR/api-response-sample.json"
} >> "$BUNDLE_DIR/summary.txt"
# --- DNS Resolution ---
{
echo ""
echo "--- DNS & Network ---"
echo "DNS resolve: $(nslookup api.ideogram.ai 2>/dev/null | grep -A1 'Name:' | tail -1 || echo 'nslookup unavailable')"
echo "TLS test: $(curl -s -o /dev/null -w '%{ssl_verify_result}' https://api.ideogram.ai/ 2>/dev/null || echo 'failed')"
} >> "$BUNDLE_DIR/summary.txt"
# --- Local Configuration (redacted) ---
if [ -f .env ]; then
sed 's/=.*/=***REDACTED***/' .env > "$BUNDLE_DIR/env-redacted.txt"
fi
# --- Package versions ---
{
echo ""
echo "--- Dependencies ---"
npm list --depth=0 2>/dev/null || echo "No package.json found"
pip freeze 2>/dev/null | grep -i ideogram || echo "No Python ideogram packages"
} >> "$BUNDLE_DIR/summary.txt"
# --- Package ---
tar -czf "$BUNDLE_DIR.tar.gz" "$BUNDLE_DIR"
rm -rf "$BUNDLE_DIR"
echo "Bundle created: $BUNDLE_DIR.tar.gz"
echo "Contents: summary.txt, api-response-sample.json, env-redacted.txt"
Step 2: Quick One-Line Diagnostics
set -euo pipefail
# Test API key validity
curl -s -o /dev/null -w "Status: %{http_code} | Time: %{time_total}s\n" \
-X POST https://api.ideogram.ai/generate \
-H "Api-Key: $IDEOGRAM_API_KEY" \
-H "Content-Type: application/json" \
-d '{"image_request":{"prompt":"test","model":"V_2_TURBO","magic_prompt_option":"OFF"}}'
# Test V3 endpoint
curl -s -o /dev/null -w "V3 Status: %{http_code}\n" \
-X POST https://api.ideogram.ai/v1/ideogram-v3/generate \
-H "Api-Key: $IDEOGRAM_API_KEY" \
-F "prompt=test" -F "rendering_speed=FLASH"
Step 3: Request Logging Wrapper
// Add to your client for capturing failed requests
async function debuggableRequest(url: string, init: RequestInit) {
const start = Date.now();
const response = await fetch(url, init);
const elapsed = Date.now() - start;
if (!response.ok) {
const body = await response.text();
console.error(JSON.stringify({
timestamp: new Date().toISOString(),
url,
method: init.method,
status: response.status,
elapsed_ms: elapsed,
error: body.slice(0, 500),
// Redact API key from headers
headers: Object.fromEntries(
Object.entries(init.headers ?? {}).map(([k, v]) =>
[k, k.toLowerCase() === "api-key" ? "***REDACTED***" : v]
)
),
}, null, 2));
throw new Error(`Ideogram ${response.status}: ${body}`);
}
return response;
}
Sensitive Data Handling
ALWAYS REDACT before sharing:
- API keys and tokens
.envfile values- PII in prompts
- File paths containing usernames
Safe to include:
- HTTP status codes and error messages
- Request timing and latency
- Runtime versions (Node, Python)
- Package dependency versions
Error Handling
| Item | Purpose | Included | |------|---------|----------| | API key status | Auth verification | SET/NOT SET only | | HTTP status code | Error classification | Full code | | Response time | Latency diagnosis | Seconds | | DNS resolution | Network diagnosis | IP only | | Package versions | Compatibility check | Version strings |
Output
ideogram-debug-YYYYMMDD-HHMMSS.tar.gzcontaining:summary.txt-- environment, API test, DNS, dependenciesapi-response-sample.json-- truncated API responseenv-redacted.txt-- configuration with values masked
Resources
- Ideogram API Overview
- Enterprise support:
partnership@ideogram.ai
Next Steps
For rate limit issues, see ideogram-rate-limits.