Lindy Debug Bundle
Current State
!node --version 2>/dev/null || echo 'Node.js not installed'
!python3 --version 2>/dev/null || echo 'Python not installed'
!curl --version 2>/dev/null | head -1 || echo 'curl not installed'
Overview
Systematic diagnostics for Lindy AI agent issues. Collects environment info, tests API connectivity, reviews agent task history, and generates a support bundle for Lindy's support team.
Prerequisites
- Access to Lindy dashboard (https://app.lindy.ai)
- curl installed for API testing
- Agent ID and webhook URLs available
Instructions
Step 1: Collect Environment Info
# Local environment diagnostics
echo "=== Local Environment ==="
echo "Node: $(node --version 2>/dev/null || echo 'N/A')"
echo "Python: $(python3 --version 2>/dev/null || echo 'N/A')"
echo "OS: $(uname -srm)"
echo "Date: $(date -u '+%Y-%m-%d %H:%M:%S UTC')"
echo "LINDY_API_KEY set: $([ -n "$LINDY_API_KEY" ] && echo 'yes' || echo 'NO')"
echo "LINDY_WEBHOOK_SECRET set: $([ -n "$LINDY_WEBHOOK_SECRET" ] && echo 'yes' || echo 'NO')"
Step 2: Test Webhook Connectivity
# Test webhook trigger endpoint
echo "=== Webhook Connectivity ==="
WEBHOOK_URL="${LINDY_WEBHOOK_URL:-https://public.lindy.ai/api/v1/webhooks/YOUR_ID}"
# Test without auth (expect 401)
echo "Without auth (expect 401):"
curl -s -o /dev/null -w "HTTP %{http_code} in %{time_total}s\n" \
-X POST "$WEBHOOK_URL" \
-H "Content-Type: application/json" \
-d '{"test": true}'
# Test with auth (expect 200)
echo "With auth (expect 200):"
curl -s -o /dev/null -w "HTTP %{http_code} in %{time_total}s\n" \
-X POST "$WEBHOOK_URL" \
-H "Authorization: Bearer $LINDY_WEBHOOK_SECRET" \
-H "Content-Type: application/json" \
-d '{"test": true, "debug": "bundle-test"}'
Step 3: Review Agent Task History
In the Lindy dashboard:
- Navigate to the failing agent
- Open the Tasks tab
- Filter by Failed status
- For each failed task:
- Note the timestamp
- Click to expand step-by-step execution
- Identify the failing step (marked red)
- Copy the error message and input/output data
- Look for patterns: same step failing? same time of day? same input type?
Step 4: Check Integration Health
# Test outbound connectivity to common Lindy integration targets
echo "=== Integration Targets ==="
for url in \
"https://public.lindy.ai" \
"https://slack.com/api/auth.test" \
"https://www.googleapis.com/gmail/v1/users/me/profile" \
"https://api.notion.com/v1/users/me"
do
status=$(curl -s -o /dev/null -w "%{http_code}" --max-time 5 "$url" 2>/dev/null)
echo "$url -> HTTP $status"
done
Step 5: Diagnose Specific Failure Types
Trigger not firing:
- Verify agent status: active (not paused)
- Check trigger filter conditions
- For webhooks: test URL with curl
- For email: re-authorize Gmail/Outlook
- For schedule: verify timezone settings
Action failing:
- Check integration authorization (re-auth if token expired)
- Verify field references:
{{step_name.field}}syntax correct - Test the target service independently
- Check if action is a Premium Action (requires Pro plan)
Agent step looping:
- Review exit conditions — are they achievable?
- Check credit consumption (rapid drain = looping)
- Reduce available skills to 2-4 focused ones
- Add a fallback exit condition
High credit consumption:
- Review model selection: Gemini Flash (cheap) vs GPT-4 (expensive)
- Check for unnecessary agent steps (use deterministic actions instead)
- Review loop configurations for unbounded max cycles
Step 6: Generate Support Bundle
Compile the following for a support ticket to support@lindy.ai:
## Lindy Support Bundle
**Account**: [your email]
**Agent Name**: [agent name]
**Agent URL**: https://app.lindy.ai/agents/[agent-id]
**Issue Start**: [date/time UTC]
**Frequency**: [every time / intermittent / once]
### Environment
- Browser: [Chrome/Firefox/Safari version]
- Plan: [Free/Pro/Business/Enterprise]
- Credit Balance: [remaining credits]
### Reproduction Steps
1. [step 1]
2. [step 2]
### Failed Task IDs
- [task-id-1] at [timestamp]
- [task-id-2] at [timestamp]
### Error Messages
[Copy exact error text from task detail view]
### What I Tried
- [attempt 1]
- [attempt 2]
Diagnostic Decision Tree
Agent not working?
├── No task created → Check trigger configuration
│ ├── Webhook? → Test with curl (Step 2)
│ ├── Email? → Re-authorize + check filters
│ └── Schedule? → Check timezone + credit balance
├── Task created but failed → Check task detail view
│ ├── Trigger step failed → Auth/connectivity issue
│ ├── Action step failed → Integration auth expired
│ ├── Condition step failed → Ambiguous condition prompt
│ └── Agent step looping → Exit conditions unreachable
└── Task completed but wrong result → Prompt/config issue
├── Wrong output → Refine agent prompt
├── Missing data → Check field references
└── Partial execution → Review condition branches
Error Handling
| Symptom | Likely Cause | Resolution | |---------|-------------|------------| | All agents failing simultaneously | Lindy platform outage | Check status.lindy.ai | | Single agent failing | Agent-specific config issue | Review task detail view | | Intermittent failures | Rate limits or credit exhaustion | Check usage dashboard | | Slow execution | Model too large or too many steps | Switch to Gemini Flash, consolidate steps |
Resources
Next Steps
Proceed to lindy-rate-limits for credit and rate management.