Agent Skills: MindTickle — Rep Performance & Readiness

MindTickle — Rep Performance & Readiness

Overview

Secondary workflow complementing the primary workflow.

Instructions

Step 1: Get Readiness Scores

const readiness = await client.readiness.scores({
  team_id: 'team_sales_west',
  period: 'last_quarter'
});
readiness.reps.forEach(r =>
  console.log(`${r.name}: ${r.readiness_score}/100 | Certifications: ${r.certs_complete}/${r.certs_total}`)
);

Step 2: Analyze Call Performance

const calls = await client.callai.analyze({
  rep_id: 'rep_123',
  period: 'last_30_days'
});
console.log(`Calls: ${calls.total}`);
console.log(`Avg talk ratio: ${calls.avg_talk_ratio}%`);
console.log(`Key topics: ${calls.top_topics.join(', ')}`);
console.log(`Coaching opportunities: ${calls.coaching_flags.length}`);

Step 3: Generate Coaching Report

const report = await client.reports.create({
  type: 'coaching_summary',
  rep_id: 'rep_123',
  period: 'last_quarter',
  include: ['readiness_trend', 'completion_gaps', 'call_analysis']
});
console.log(`Report URL: ${report.url}`);

Resources

• MindTickle Docs

Next Steps

See mindtickle-common-errors.