OpenEvidence Incident Runbook
Severity
| Level | Condition | Response | |-------|-----------|----------| | P1 | API down | Immediate | | P2 | Degraded | 15 min | | P3 | Intermittent | 1 hour |
Triage
- Check OpenEvidence status page
- Verify API key is valid
- Test connectivity with curl
- Check error logs for patterns
Mitigation
- Enable cached/fallback responses
- Queue requests for retry
- Notify affected teams
Resources
Next Steps
See openevidence-data-handling.