SalesLoft Debug Bundle
Overview
Collect diagnostic data for SalesLoft API issues: authentication state, rate limit usage, endpoint reachability, and API log entries. SalesLoft provides API Logs in the developer portal for request-level debugging.
Prerequisites
- SalesLoft API key or OAuth token
curlandjqavailable- Access to SalesLoft developer portal for API logs
Instructions
Step 1: Create Debug Script
#!/bin/bash
# salesloft-debug.sh
set -euo pipefail
BUNDLE="salesloft-debug-$(date +%Y%m%d-%H%M%S)"
mkdir -p "$BUNDLE"
TOKEN="${SALESLOFT_API_KEY:?Set SALESLOFT_API_KEY}"
echo "=== SalesLoft Debug Bundle ===" | tee "$BUNDLE/summary.txt"
echo "Generated: $(date -u +%Y-%m-%dT%H:%M:%SZ)" >> "$BUNDLE/summary.txt"
Step 2: Check Authentication & Identity
echo "--- Auth Check ---" >> "$BUNDLE/summary.txt"
curl -s -w "\nHTTP_STATUS: %{http_code}\n" \
-H "Authorization: Bearer $TOKEN" \
https://api.salesloft.com/v2/me.json \
| jq '{id: .data.id, email: .data.email, name: .data.name, role: .data.role}' \
>> "$BUNDLE/auth.json" 2>&1
Step 3: Check Rate Limit State
echo "--- Rate Limits ---" >> "$BUNDLE/summary.txt"
curl -sI -H "Authorization: Bearer $TOKEN" \
https://api.salesloft.com/v2/people.json?per_page=1 \
| grep -iE '(ratelimit|retry-after|x-request-id)' \
>> "$BUNDLE/rate-limits.txt" 2>&1
Step 4: Test Key Endpoints
echo "--- Endpoint Health ---" >> "$BUNDLE/summary.txt"
for endpoint in people.json cadences.json activities/emails.json; do
STATUS=$(curl -s -o /dev/null -w "%{http_code}" \
-H "Authorization: Bearer $TOKEN" \
"https://api.salesloft.com/v2/$endpoint?per_page=1")
echo "$endpoint: HTTP $STATUS" >> "$BUNDLE/endpoints.txt"
done
Step 5: Collect Environment Info
echo "--- Environment ---" >> "$BUNDLE/summary.txt"
echo "Node: $(node --version 2>/dev/null || echo 'N/A')" >> "$BUNDLE/env.txt"
echo "Python: $(python3 --version 2>/dev/null || echo 'N/A')" >> "$BUNDLE/env.txt"
echo "SALESLOFT_BASE_URL: ${SALESLOFT_BASE_URL:-default}" >> "$BUNDLE/env.txt"
echo "SALESLOFT_API_KEY: ${SALESLOFT_API_KEY:+[SET]}" >> "$BUNDLE/env.txt"
# Redact .env secrets
cat .env 2>/dev/null | sed 's/=.*/=***REDACTED***/' >> "$BUNDLE/config-redacted.txt" || true
Step 6: Check API Logs
echo "--- API Logs ---" >> "$BUNDLE/summary.txt"
echo "View request-level logs at:" >> "$BUNDLE/summary.txt"
echo " https://developers.salesloft.com/docs/platform/guides/api-logs/" >> "$BUNDLE/summary.txt"
echo "Filter by: date range, HTTP method, status code, endpoint" >> "$BUNDLE/summary.txt"
Step 7: Package
tar -czf "$BUNDLE.tar.gz" "$BUNDLE"
echo "Bundle: $BUNDLE.tar.gz ($(du -h "$BUNDLE.tar.gz" | cut -f1))"
Output
auth.json-- Identity and role inforate-limits.txt-- Current rate limit headersendpoints.txt-- Status of key API endpointsenv.txt-- Runtime environment (secrets redacted)
Error Handling
| Finding | Likely Issue | Action | |---------|-------------|--------| | auth.json shows 401 | Token expired | Refresh OAuth token | | rate-limits.txt shows 0 remaining | Hit rate limit | Wait for reset, reduce request volume | | Endpoint returns 403 | Scope mismatch | Check OAuth app scopes | | Endpoint returns 5xx | SalesLoft outage | Check status.salesloft.com |
Resources
Next Steps
For rate limit issues, see salesloft-rate-limits.