Agent-Skills.md

Agent Skills: The Feedback Loop

Builds feedback collection systems using Superhuman's PMF framework and YC's "talk to users" methodology. Use when implementing NPS surveys, scheduling user interviews, or measuring product-market fit.

UncategorizedID: menkesu/awesome-pm-skills/user-feedback-system

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menkesu/awesome-pm-skills
menkesuLicense: NOASSERTION
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pnpm dlx add-skill https://github.com/menkesu/awesome-pm-skills/tree/HEAD/user-feedback-system

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user-feedback-system/SKILL.md

Skill Metadata

Name
user-feedback-system
Description
Builds feedback collection systems using Superhuman's PMF framework and YC's "talk to users" methodology. Use when implementing NPS surveys, scheduling user interviews, or measuring product-market fit.

The Feedback Loop

When This Skill Activates

Claude uses this skill when:

  • Building feedback collection
  • Measuring product-market fit
  • Implementing user research
  • Creating feedback systems

Core Frameworks

1. Superhuman PMF Survey

The Question:

"How would you feel if you could no longer use [product]?"

  • Very disappointed
  • Somewhat disappointed
  • Not disappointed

PMF Threshold:

  • 40% "very disappointed" = strong PMF

  • <40% = need to improve

2. Talk to Users (YC)

The Approach:

  • Talk to users weekly (minimum)
  • Ask open-ended questions
  • Watch them use product
  • Focus on jobs-to-be-done

Action Templates

Template: Feedback System

# Feedback Collection System

## In-App Surveys
**PMF Survey:**
- Trigger: After 2 weeks of use
- Question: "How disappointed if couldn't use?"
- Follow-up: "What's the main benefit?"

**NPS Survey:**
- Trigger: Quarterly
- Question: "How likely to recommend (0-10)?"
- Follow-up: "Why that score?"

## User Interviews
**Cadence:** [Weekly/biweekly]
**Participants:** [How selected]
**Format:**
- 30-minute calls
- Watch them use product
- Ask "why?" 5 times

## Feature Requests
**Collection:**
- In-app widget
- Support tickets
- User interviews

**Tracking:**
- Count: [number of requests]
- Priority: [using RICE]
- Status: [planned/not planned]

Quick Reference

💬 Feedback Checklist

Collect:

  • [ ] PMF survey implemented
  • [ ] NPS tracking
  • [ ] User interview cadence
  • [ ] Feature request system

Act:

  • [ ] Feedback reviewed weekly
  • [ ] Patterns identified
  • [ ] Prioritized using RICE
  • [ ] Closed loop (tell users what you built)

Key Quotes

YC:

"Talk to users. All the time. Until it feels like you're doing it too much."

Superhuman:

"Product-market fit isn't a feeling. It's a number: 40% very disappointed."