Agent Skills: customer-success

Acquisition is expensive. Retention is profitable. Customer success is the discipline of ensuring customers achieve their desired outcomes with your product - which leads to retention, expansion, and advocacy. This skill covers onboarding that activates, health scoring that predicts, retention plays that save, and expansion strategies that grow accounts. Use when "keywords, file_patterns, contexts, " mentioned.

ID: omer-metin/skills-for-antigravity/customer-success

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npx skills add omer-metin/skills-for-antigravity --skill customer-success

Skill Files

The files that make up customer-success.

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