Stakeholder Communication Skill Skill

Stakeholder Communication Skill

Effectively communicate with stakeholders and manage expectations across the organization. Master executive communication and alignment.

Executive Communication

BLUF Format (Bottom Line Up Front)

BOTTOM LINE: [1 sentence - decision/news]

SITUATION: [2-3 sentences - context]

IMPLICATIONS: [2-3 sentences - why it matters]

NEXT STEPS: [Actions needed]

Executive Summary Template

TITLE: [Topic]
DATE: [Date]
OWNER: [Name]

SUMMARY:
[2-3 sentence overview]

KEY METRICS:
- Metric 1: [Current vs Target]
- Metric 2: [Current vs Target]

DECISION NEEDED:
[What you need from reader]

TIMELINE:
[Key dates]

Stakeholder Management

Stakeholder Matrix

           HIGH INFLUENCE
                 │
    MANAGE       │      ENGAGE
    CLOSELY      │      ACTIVELY
    (Weekly)     │      (Weekly)
                 │
LOW ─────────────┼───────────── HIGH
INTEREST         │              INTEREST
                 │
    MONITOR      │      KEEP
    ONLY         │      INFORMED
    (Quarterly)  │      (Bi-weekly)
                 │
           LOW INFLUENCE

RACI Matrix

| Task | Responsible | Accountable | Consulted | Informed | |------|-------------|-------------|-----------|----------| | Task 1 | Dev Lead | PM | Design | Eng Team | | Task 2 | PM | CEO | Sales | All |

Presentation Skills

Presentation Structure (15 min)

1. Hook (1 min) - Why should they care?
2. Context (2 min) - Background
3. Problem (2 min) - What's wrong
4. Solution (5 min) - What you propose
5. Impact (3 min) - Benefits & metrics
6. Ask (2 min) - What you need

Data Visualization Rules

One point per chart
Labels on chart, not legend
Highlight key data
Remove chart junk
Use consistent colors

Written Communication

Status Update Template

PROJECT: [Name]
STATUS: On Track / At Risk / Off Track

PROGRESS THIS WEEK:
- [Completed item]
- [Completed item]

NEXT WEEK:
- [Planned item]
- [Planned item]

BLOCKERS:
- [Blocker + mitigation]

METRICS:
- [KPI]: [Value vs Target]

Decision Document

DECISION: [What we decided]
DATE: [Date]
PARTICIPANTS: [Who was involved]

CONTEXT:
[Why this decision was needed]

OPTIONS CONSIDERED:
1. [Option A] - Pros/Cons
2. [Option B] - Pros/Cons

DECISION RATIONALE:
[Why we chose this option]

NEXT STEPS:
- [Action] - Owner - Date

Troubleshooting

Yaygın Hatalar & Çözümler

| Hata | Olası Sebep | Çözüm | |------|-------------|-------| | Stakeholder surprise | No early warning | Increase frequency | | Misalignment | Unclear communication | BLUF, document | | No decision | Too many stakeholders | RACI, single decider | | Resistance | Not included early | Early involvement |

Debug Checklist

[ ] RACI defined mi?
[ ] Communication cadence set mi?
[ ] Key stakeholders informed mi?
[ ] Decisions documented mi?
[ ] Follow-up scheduled mi?

Recovery Procedures

Stakeholder Surprise → 1:1 meeting, rebuild trust
Misalignment → Alignment meeting, document
Decision Deadlock → Escalate with recommendation

Learning Outcomes

Present effectively to executives
Manage stakeholder expectations
Write clear status updates
Build organizational alignment
Handle difficult conversations

Agent Skills: Stakeholder Communication Skill

Skill Files