interview-records
Archive of past customer interviews. Contains full transcripts, summaries, pain points, outcomes, and skills used. Use for referencing previous conversations with the same company or finding similar case patterns.
user-discovery-research
Master user research methodologies, customer interviews, persona development, and journey mapping. Understand customer problems deeply before building.
discovery-interviews-surveys
Use when validating product assumptions before building, discovering unmet user needs, understanding customer problems and workflows, testing concepts or positioning, researching target markets, identifying jobs-to-be-done and hiring triggers, uncovering pain points and workarounds, or when users mention user research, customer interviews, surveys, discovery interviews, validation studies, or voice of customer.
