acl-security
This skill should be used when the user asks to "create ACL", "access control", "security rule", "restrict access", "role based access", "row level security", "field level security", or any ServiceNow ACL and security configuration.
agent-workspace
This skill should be used when the user asks to "agent workspace", "workspace configuration", "workspace form", "workspace list", "agent assist", "contextual side panel", "workspace customization", or any ServiceNow Agent Workspace development.
approval-workflows
This skill should be used when the user asks to "approval", "approval rule", "approval workflow", "approver", "approval group", "multi-level approval", "delegate approval", or any ServiceNow Approval development.
asset-management
This skill should be used when the user asks to "asset", "hardware asset", "software asset", "asset lifecycle", "inventory", "license management", "asset allocation", "HAM", "SAM", or any ServiceNow Asset Management development.
atf-testing
This skill should be used when the user asks to "create test", "ATF", "automated test", "test suite", "test step", "regression test", "unit test", or any ServiceNow Automated Test Framework development.
blast-radius
This skill should be used when the user asks about "impact analysis", "blast radius", "configuration dependencies", "what touches this field", "field references", "which business rules affect", "what calls this script include", "reverse dependencies", "table configurations", "change impact", or any ServiceNow configuration dependency analysis.
catalog-items
This skill should be used when the user asks to "create catalog item", "service catalog", "request item", "catalog variables", "variable set", "catalog client script", "order guide", "record producer", or any ServiceNow Service Catalog development.
change-management
This skill should be used when the user asks to "create change", "change request", "CAB", "change approval", "change task", "RFC", "normal change", "emergency change", or any ServiceNow Change Management development.
client-scripts
This skill should be used when the user asks to "create client script", "client-side script", "onLoad", "onChange", "onSubmit", "onCellEdit", "g_form", "GlideAjax", "form validation", or any ServiceNow client-side scripting.
cmdb-patterns
This skill should be used when the user asks to "create CI", "CMDB", "configuration item", "CI relationship", "impact analysis", "dependency map", "cmdb_ci", "asset", or any ServiceNow CMDB and configuration management development.
code-review
This skill should be used when the user asks to "review code", "code review", "check my code", "audit code", "find bugs", "security review", "performance review", or any ServiceNow code quality assessment.
csm-patterns
This skill should be used when the user asks to "customer service", "CSM", "case", "account", "contact", "customer portal", "entitlement", "service contract", or any ServiceNow Customer Service Management development.
data-policies
This skill should be used when the user asks to "data policy", "dictionary", "field validation", "mandatory field", "read only", "data model", "table schema", "column attributes", or any ServiceNow Data Policy and Dictionary development.
discovery-patterns
This skill should be used when the user asks to "discovery", "discover", "probe", "sensor", "identification", "discovery schedule", "MID server", "network scan", or any ServiceNow Discovery development.
document-management
This skill should be used when the user asks to "attachment", "document", "file upload", "document template", "PDF generation", "document workflow", or any ServiceNow Document Management development.
domain-separation
This skill should be used when the user asks to "domain separation", "multi-tenant", "domain path", "domain visibility", "domain picker", "MSP", "managed services", or any ServiceNow Domain Separation development.
email-notifications
This skill should be used when the user asks to "create notification", "email notification", "send email", "notification script", "email template", "sysevent_email_action", "notify user", "alert", or any ServiceNow email and notification development.
es5-compliance
This skill should be used when the user asks to "write a business rule", "create a script include", "write server-side code", "fix SyntaxError", "background script", "scheduled job", "workflow script", or any ServiceNow server-side JavaScript development.
event-management
This skill should be used when the user asks to "create event", "event rule", "alert", "event correlation", "metric", "monitoring integration", "SNMP trap", or any ServiceNow Event Management development.
field-service
This skill should be used when the user asks to "field service", "work order", "dispatch", "technician", "FSM", "mobile field", "scheduling", "route optimization", or any ServiceNow Field Service Management development.
flow-designer
This skill should be used when the user asks to "create flow", "Flow Designer", "workflow automation", "subflow", "action", "flow trigger", "scheduled flow", or any ServiceNow Flow Designer development.
grc-compliance
This skill should be used when the user asks to "GRC", "governance", "risk", "compliance", "audit", "policy", "control", "risk assessment", "SOX", "GDPR", or any ServiceNow GRC development.
hr-service-delivery
This skill should be used when the user asks to "HR case", "employee center", "onboarding", "offboarding", "HR service", "lifecycle event", "HR catalog", or any ServiceNow HR Service Delivery development.
import-export
This skill should be used when the user asks to "import", "export", "data migration", "XML", "Excel", "CSV", "bulk load", "data transfer", or any ServiceNow Import/Export development.
incident-management
This skill should be used when the user asks to "create incident", "incident workflow", "incident assignment", "major incident", "incident escalation", "incident priority", or any ServiceNow Incident Management development.
instance-security
This skill should be used when the user asks to "instance security", "hardening", "security best practices", "authentication", "SSO", "MFA", "session", "XSS", "injection", or any ServiceNow Instance Security development.
integration-hub
This skill should be used when the user asks to "IntegrationHub", "spoke", "flow action", "integration", "subflow", "connection alias", "credential alias", "REST step", or any ServiceNow IntegrationHub development.
knowledge-management
This skill should be used when the user asks to "create knowledge article", "KB article", "knowledge base", "knowledge workflow", "article template", "publish article", or any ServiceNow Knowledge Management development.
mid-server
This skill should be used when the user asks to "MID Server", "MID script", "ECC queue", "probe", "sensor", "mid server script", "orchestration", "remote execution", or any ServiceNow MID Server development.
mobile-development
This skill should be used when the user asks to "mobile app", "mobile studio", "push notification", "offline", "mobile card", "native mobile", "mobile UI", or any ServiceNow Mobile development.
notification-events
This skill should be used when the user asks to "event", "sysevent", "event queue", "trigger notification", "gs.eventQueue", "event-based", "system event", or any ServiceNow Event and Notification triggering development.
performance-analytics
This skill should be used when the user asks to "create indicator", "performance analytics", "PA", "KPI", "dashboard widget", "breakdown", "threshold", "scorecard", or any ServiceNow Performance Analytics development.
predictive-intelligence
This skill should be used when the user asks to "predictive intelligence", "machine learning", "ML", "classification", "similarity", "clustering", "prediction", "AI", or any ServiceNow Predictive Intelligence development.
problem-management
This skill should be used when the user asks to "create problem", "problem record", "root cause analysis", "RCA", "known error", "KEDB", "problem investigation", or any ServiceNow Problem Management development.
reporting-dashboards
This skill should be used when the user asks to "create report", "dashboard", "chart", "visualization", "analytics", "scheduled report", "export data", or any ServiceNow reporting and dashboard development.
request-management
This skill should be used when the user asks to "service request", "RITM", "request item", "catalog request", "fulfillment", "request workflow", "approval", or any ServiceNow Request Management development.
scheduled-jobs
This skill should be used when the user asks to "create scheduled job", "scheduled script", "cron job", "automation schedule", "recurring task", "batch processing", "nightly job", or any ServiceNow Scheduled Job development.
scoped-apps
This skill should be used when the user asks to "create application", "scoped application", "custom app", "application scope", "x_" prefix, "app scope", "application properties", "cross-scope", or any ServiceNow scoped application development.
script-include-patterns
This skill should be used when the user asks to "create script include", "utility class", "reusable code", "server-side library", "AbstractAjaxProcessor", "GlideAjax", "client callable", or any ServiceNow Script Include development.
security-operations
This skill should be used when the user asks to "security incident", "SecOps", "vulnerability", "security response", "threat", "SIEM", "security case", or any ServiceNow Security Operations development.
sla-management
This skill should be used when the user asks to "create SLA", "service level agreement", "SLA definition", "SLA workflow", "task SLA", "breach", "response time", "resolution time", or any ServiceNow SLA Management development.
transform-maps
This skill should be used when the user asks to "import data", "transform map", "import set", "field map", "data source", "LDAP", "CSV import", "coalesce", or any ServiceNow data import and transformation development.
ui-actions-policies
This skill should be used when the user asks to "create UI action", "form button", "UI policy", "form behavior", "hide field", "make field mandatory", "context menu", "list action", or any ServiceNow UI Actions and UI Policies development.
ui-builder-patterns
This skill should be used when the user asks to "create workspace", "UI Builder", "UIB", "workspace page", "macroponent", "data broker", "UX page", "configurable workspace", or any ServiceNow UI Builder and Next Experience development.
vendor-management
This skill should be used when the user asks to "vendor", "supplier", "contract", "procurement", "SLA", "vendor risk", "vendor performance", or any ServiceNow Vendor Management development.
virtual-agent
This skill should be used when the user asks to "create chatbot", "virtual agent", "VA topic", "NLU", "conversation", "chat flow", "topic block", or any ServiceNow Virtual Agent development.
workspace-builder
This skill should be used when the user asks to "App Engine Studio", "workspace builder", "custom workspace", "AES", "low code", "app development", "studio", or any ServiceNow App Engine Studio development.